"I forgot to plug in my iPhone XR after the critical battery warning and it went black some minutes following the warning. I was not worried because same thing had happened before and it was perfectly okay after charging it. However, this time I plugged it in and tried starting it, the iPhone fails to turn on. How can I troubleshoot this or is it broken and needing repair?"
Your iPhone shows a black screen and will not turn on after a complete battery drain, battery/screen replacement, bad screen, getting wet, overheating, jailbreak, or update to iOS 12/13 beta? It is really annoying since your can't access the device in any way. Don't panic. Your iPhone is not completely broken and there are things you can do to fix it. In this article, we will show you five practical ways to fix iPhone black screen and won't turn on. Follow along and try to get your iPhone back to life.
The most common reason for an iPhone won't turn on is the running out of battery. You can plug in your device and charge it for a few minutes until you see the charging screen. If you do't see the charging screen within one hour, or you see the connect to power screen, please check the jack, USB cable, power adapter, and ensure that they are plugged in firmly and work well. If your iPhone is still not turn on, move to the next method.
Force restart your device is another thing you should try when your iPhone or iPad won't turn on especially when the screen is black. It is easy to do and won't erase the content on your device.
For iPhone 8 or later: Press the Volume Up button and quickly release. Then press the Volume Down button and quickly release. Press and hold the Side button until the Apple logo appears.
For iPhone 7 or 7 Plus: Press and hold both the Side button and the Volume Down button for at least 10 seconds, until you see the Apple logo.
For iPhone 6s or earlier: Press and hold both the Side button and the Home button for at least 10 seconds, until the Apple logo appears on the screen.
After trying the above easy fixes, your iPhone or iPad is still not turning on. In this case, you can try to restoring your iPhone or iPad with iTunes. Please note this will result in data loss. If you don't care about the data on your device, then go ahead.
Connect your black-screen iPhone or iPad to a computer running iTunes.
If iTunes detects your device, just click "Restore" to wipe it. If not, force restart your iPhone and put it into Recovery Mode.
Once your device is detected, you will be offered with the option of Restore or Update.
Choose "Restore". iTunes will erase your iPhone or iPad and install the latest iOS software on it.
The proximity sensor is a small function on iPhone that automatically detects when you keep the device close to your face or ear to make a call. If there is a malfuction in this sensor, your iPhone screen will be locked and won't turn on. In such situation, you need to reset your iPhone settings.
On your iPhone, go to Settings > General > Reset.
Choose "Reset All Settings" and enter your passcode when prompted.
Confirm your choice again and delete all your preferences on your iPhone.
If the above solutions don't work, especially when your iPhone gets stuck on Apple logo during starting up, you can should try a third-party iOS repair tool. FoneGeek iOS System Recovery is such a powerful tool you need. It can fix iPhone won't turn on problem and bring the device back to normal status without data loss. This tool can also fix iPhone stuck in Recovery Mode, DFU Mode, iPhone boot loop, black/white screen of death, and more iOS issues. All iOS devices and iOS versions are supported, including the latest iPhone XS/XS Max/XR running on iOS 12/13 beta.
Download, install and run FoneGeek iOS System Recovery on your computer.
Choose "iOS System Recovery" and connect your iPhone or iPad to computer via USB cable, then click on "Start".
Follow on-screen instructions to put your iPhone into Recovery Mode and let the program recognize the device.
Select the device model and click on "Repair". The software will download the corresponding firmware package for your iPhone or iPad.
Then the program will start repairing. After that, your will get a normal iPhone/iPad.
Now your iPhone or iPad is turning on again, it is time to back it up. Of course, you can do it with iTunes or iCloud. However, it can be fiddly and slow, and don’t allow you to make partial backups. Here we’d like to show you an alternative approach to backup iPhone data without iTunes or iCloud – using FoneGeek iOS Data Backup & Restore. Using it, you are able to back up data from your iPhone or iPad to computer in one click. Just download it and have a try right now.
Highly interested in Information Technology and Apple products, Heather Marston devotes herself to writing technical articles and sharing her experience on using iPhone/iPad and iPod touch in a better way