FoneGeek FAQs

Video Converter

  • How to set custom video and audio format?

    After selecting the output format, you can click the Edit button to custom the format settings. In the popup window, you can change Encorder, Resolution, Frame Rate, Bitrate, Channel, and Sample Rate.

  • How to know the output file size before conversion?

    After importing the video file and selecting the output format, you can check the output file size under the Target information. Please note that this is only an estimation.

  • How to speed up the video conversion?

    The conversion speed depends on the length of the source file, the configuration of your computer, and the output parameters you choose. For a faster conversion speed, we suggest you use a computer with NVIDIA graphics, 2nd generation Intel graphics, or an AMD graphics and install the latest driver for the card. Also, you'd better close any unnecessary programs on your computer.

  • How to use the High Speed Conversion?

    On the bottom of the Convert tab, enable the High Speed Conversion switch. In the pop-up window, click "Turn on". Then the software will use the High Speed Conversion technology for converting your video file.

  • How to improve the quality of the output file?

    Many factors will affect the output quality of your video file, such as the source file, computer configuration and the output parameters you choose. If your original video is in high definition, choose 4K/HD formats as the output. If the original one is in low definition, you can customize the output video’s resolution and bitrate higher.

  • How can I remove the watermark from video?

    A watermark appears on the output file if you are using a trial version of the program. To remove the watermark, you need to purchase a license and activate the program using the key you received. Then you can save the video without watermark.

  • How do I transfer converted or downloaded video to my device?

    FoneGeek Video Converter supports to transfer your converted or downloaded video to your iPhone or Android device. Just go to the Transfer tab in the top and connect your device with a USB cable. Then go to Convert or Download section to find the video you want to move and click on "Add to Transfer".

  • Why the software fail to convert my video?

    Please check if the original video file plays normally on your computer. If it doesn't play normally, the product will not convert it as well.

  • Why the converted video can't play on my device?

    If the converted video plays well on your computer, that means the video has been converted successfully. If it doesn't play on your device, it is likely due to a compatibility issue. To fix this, you can import your source video to our program and select the desired device in the output format list to get an output video that best suits the device.

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