FoneGeek FAQs

Video Downloader

  • Why I can't download videos?
    1. Check if you have internet connection: open the browser and try to load any page.

    2. Ensure you copied the correct YouTube video link. Here is an example of correct link: https://www.youtube.com/watch?v=9bZkp7q19f0

    3. Ensure the site you downloading from is actually one that we support and you are not trying to download a protected video.

  • Where can I find the downloaded videos?

    Once the download process is completed, you can find the File icon next to the YouTube video, the program will prompt and show you the downloaded file location.

  • There is no sound for the downloaded video?

    If you encounter sound issues with the downloaded video, please update your media player codecs. We recommend you to play the video with VLC player.

  • Can I download videos from other sites except YouTube?

    Yes, apart from YouTube, you can also download videos from other video sharing sites like Facebook, Instagram, Twitter, Vimeo, Dailymotion, Break, etc.

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