[5 Tips] How to Fix iMessage Not Syncing between Mac and iPhone

As long as you use the same Apple ID to set up iMessage on your iPhone and Mac, the iMessages should sync across all the devices using that Apple ID. But sometimes this process can fail for one reason or another. If you are facing the problem of iMessage not syncing between Mac and iPhone, this article will share several ways to fix this problem.

1. Activate iMessages Email Addresses

If you haven’t activated iMessages email addresses, iMessages may fail to sync between Mac and iPhone. To check that email addresses are activated, follow these simple steps;

Step 1: Open Settings on your iPhone.

Step 2: Tap on “Messages > Send & Receive” and ensure that phone number or email address is checked under “You can Be Reached by iMessage at”.

activate imessage email address

2. Disable and Enable iMessages

If you have checked every aspect of iMessages and you are certain everything is set up correctly, resetting iMessages may fix the problem. Here’s how to do it;

Step 1: On your iPhone, go to Settings > Messages and then turn off iMessages for all devices.

disable and enable imessage

To turn off iMessages on your Mac, go to Messages > Preferences > Accounts and then uncheck “Enable this Account” to close messages.

disable imessage mac

Wait a few seconds and then turn on iMessages on all devices and see if the problem has been fixed.

3. Check iMessages Settings

You should also check the iMessage settings to ensure that you are still signed in to all devices using the same Apple ID. Using the same Apple ID is the prerequisite requirement for iMessages to sync across devices. Keep in mind that these settings can change especially after an iOS 13 update. A lot of people report a change in settings immediately after a software update. And the iMessage will not sync between Mac and iPhone after the settings are changed.To check that you are signed in using the same Apple ID, follow these simple steps;

On your iPhone, go to Settings > Messages > Send & Receive and ensure that the Apple ID and phone number have a check mark under the “You can be Reached by iMessage at” section.

Now on your Mac, click on “Messages” in the top menu and then go to Preferences > Accounts and in the “You Can be Reached by iMessages At” section, make sure that the phone number and Apple ID match the ones in the iPhone iMessage settings.

4. Try Sending Messages from the Device that is not Receiving the Messages

Sometimes the iMessage not syncing between Mac and iPhone problem can be as simple as one of the devices failing to receive the messages on time. In this case, sending a message from the device that is failing to receive the messages always seems to jump start the syncing process and get all the other messages flowing into that device.

If the Mac is failing to receive the synced messages, try sending from the Mac. Once you do this the syncing process will be solved and the Mac will receive all previously synced messages.

Alternative Way to Sync iMessages between iPhone and Mac

If you have tried all the solutions above and you’re still unable to sync iMessages between iPhone and Mac, it may be time to consider an alternative way to get the iMessages on your Mac. One of the best tools you can use to transfer our messages from the iPhone to the Mac is iPhone Data Exporter. It offers a simple and uncomplicated solution to move data from your iPhone to the Mac and is therefore a great way to copy data that fails to sync.

Some of the features that make iPhone Data Exporter the best solution include the following;

• It can export up to 20 different types of data including messages from an iOS device, an iTunes backup or an iCloud backup to the Mac or PC.
• You can selectively transfer messages from your iPhone to Mac or PC.
• It can even allow you to recover lost data from iPhone without erasing the existing data on the device.


To use this iPhone Data Exporter to transfer messages from your iPhone to Mac, follow these simple steps;

Step 1: Install iPhone Data Exporter on to your computer and then launch the program. Connect the iPhone to the computer using USB cables and once the program detects the device, click on “Recover from iOS Devices” and click on Start.

start scan iphone

Step 2: In the next window, you will need to select the type of data you would like to export. Since we want to transfer messages, ensure that “Messages” is checked before clicking “Scan” to continue.

scanning iphone

Step 3: The program will begin scanning the device for the messages. When the scan is complete, you should see a list of all messages on the device in the next window. Simply select the messages you would like to export to the Mac and click “Recover” to move them.

recover contacts iphone

Whenever iMessage doesn’t sync between Mac and iPhone, the problem can easily be fixed using one of the above solutions. Select a solution to try and follow the steps to implement it. If you have any questions on this particular problem or any other iOS related problems, let us know in the comments section below and we’ll be glad to help.


By Edwin J. Parke

Posted on Sep 09, 2019, 22:40:30

As a professional writer who is interested in technology, Edwin J. Parke has helped thousands of users by offering various tips to solve their problems.