One of the primary purposes of using mobile phones is to make calls to stay connected to our friends and family. It can be very intimidating if your phone fails to make the calls. Although iPhone typically arrives with high-quality cellular connectivity, you can still end up with the call failed error.
If your iPhone keeps saying call failed, keep reading this article. Below, we will let you know about the common reasons that cause iPhone call failed repeatedly and walk you through the fixes you can try to solve this error.
You are trying to make a call over the cellular network on your iPhone. You find the number and tap on the call button, which brings the calling screen. After a few seconds, you see the "Call Failed" message. Sounds familiar? Well, you are not alone. That is a common issue a lot of iPhone users encounter.
Usually, you should be able to make the call successful by redialing the number in most cases. It’s alright if you face the issue once in a while. However, it’s not okay if you are repeatedly facing the error.
It can be pretty hard to diagnose the specific reason behind the iPhone keeps saying call failed error. It can vary depending on several factors, including the iOS version, cellular network, iPhone model, and various other things. Below, we will elaborate on some of the common causes:
Poor Cellular Network: This is one of the main reasons behind the call failure in the iPhone. It typically happens when you try to perform the call from a location where the network is very weak.
Problem with SIM: Sometimes, the problem can be with your SIM card. There can be some malfunction in the SIM card that prevents it from making the call efficiently. You will need to talk with the SIM manufacturer to solve the issue in such cases.
Wrong Network Settings: Once you add a SIM to your iPhone, it gets the network settings from the carrier. You can only perform the call if the network setting is properly installed/updated by your iPhone. If the phone fails to update the setting, you may end up with the call failed error.
Low/No Credit: Well, it may sound funny, but it can also cause call failed on iPhone. Check if there is enough credit to make the phone call. You will need to recharge credit if there is no or low credit to make phone calls again.
Software Issues: Have you recently updated your iPhone to a new iOS version? Although chances are very low, this can also cause the error. In this case, you will need to downgrade the iOS version or use a third-party app to solve the issue.
One of the most common solutions you can try to solve the call failed error on iPhone is by dialing *#31#. Dialing the code will disable the outgoing anonymity status on your phone if you accidentally turned it on and let you make the calls successfully.
Another simplistic solution you can try is turning the Airplane Mode on and off. It can refresh the WiFi and the cellular network of your iPhone, which may help solve any issues related to the networks.
Are you trying to call a blocked phone number? Then it is very normal to encounter a failed call. Here is how to check if the number is blocked:
Open Settings of your iPhone and go to Phone.
Now locate and open Blocked Contacts.
Make sure that the intended number is not on the blocked list.
Make sure that the date and time of your iPhone are set correctly based on the location. Especially if you have traveled to a different time zone, you need to update it to the correct one to use the call function smoothly.
You can update it from the Call and Date option under the General tab of Settings. Another thing you can do is to toggle on the “Set Automatically," which will update the time automatically based on the location.
A lot of issues on your iPhone can be solved easily by simply restarting the device, including the call failed error. Simply press the "Sleep/Wake" button and wait until the red slider occurs. Turn the slider to the right, and it should turn your iPhone off. After that, wait 20 seconds and turn on the iPhone again by pressing the same button.
iPhone keeps saying call failed can also be caused by a damaged SIM card. So you’d better check your SIM card for damage if you have used it for a long time. It’s pretty easy to remove and reinsert the SIM card on your iPhone. Simply utilize the SIM ejector tool to bring out the slim slot and put it back after a few seconds if you don’t find any damage.
Updating the carrier settings on your iPhone may help to solve various issues, including call dropping, call failure, etc. Here is how to update carrier settings:
Turn on your iPhone’s cellular data or connect to a strong WiFi.
Now open Settings and Go to General > About.
Now you will get a notification if the update is available.
LTE is a newer and updated version of the cellular network that provides smoother performance. However, it can also impact several things, including calls, messages, and the battery life of your iPhone. If you think LTE causes the call failure error, you can consider turning it off.
Open Settings and go to “Cellular Data Option" from the "Cellular” tab. From there, go to “Voice and Data” and select “3G”.
If you still cannot solve the call failed error on your iPhone, consider resetting the Network Settings. Note that this will eradicate all the saved settings of cellular networks, Bluetooth, and WiFi. Here is how to do this:
Open Settings and go to General > Reset. Then press on Reset Network Settings and enter your iPhone’s passcode to confirm.
Are you using an outdated iOS version? It may cause a lot of issues, including call failure. Consider updating your iOS version to the latest version. You can easily update the iOS version by going to General from Settings and then Software Update.
If you have tried all the solutions above, consider factory resetting your iPhone if the problem persists. Note that this will remove everything from your device. So, consider creating a backup before doing that. Here is how to do it:
Go to General from Settings. Then tap Reset.
Press on “Erase All Content and Settings.”
Enter your passcode and confirm.
If a system issue or bug causes the problem, don’t worry, iOS system recovery tools will help you fix it. If you are unsure about which one to choose, we recommend FoneGeek iOS System Recovery. It is a top-notch system recovery tool for iOS devices that can help you solve various issues, including iPhone says call failed error, without data loss.
Now let’s see how to use FoneGeek iOS System Recovery:
Step 1: Download this iOS repair tool from FoneGeek official site and install it on your computer. Launch the program and select the "Standard Mode" from the home page.
Step 2: Now connect the problematic iPhone device to your computer. If the iPhone is not detected, you will need to put the device to Recovery Mode or DFU mode to get detected.
Step 3: Once the device is detected, you should find its model and available iOS versions. Simply choose the matching firmware and click on “Download”.
Step 4: Wait for the firmware download to be completed. It will then verify the downloaded iOS firmware. After that, you will need to press "Fix Now." That's it, the recovery tool will fix your iOS, and it should be ready to use within a while.
Your last resort can be contacting the cellular carrier or Apple Support. Their customer support can help you detect the error and assist you in solving it.
As you see, there are different causes behind the iPhone call failed error. If you can detect the specific reason, it can be easily solved by trying the intended solution. However, if you cannot catch the problem, you will need to try all the solutions one by one.
If you are not interested in going through the hassles of trying all the solutions, we will recommend you to make use of the FoneGeek iOS System Recovery Tool. The tool can surely fix the call failed error if it is caused by a system issue. This advanced tool can also help you solve other iOS system errors efficiently.
Fay J. Melton has explored the area of technology and software for more than 5 years and he is enthusiastic about helping users solve various technology issues.