iPhone Keeps Scrolling Up? Here is How to Fix

User Concern

“My iPhone 11 has started scrolling on its own. I've restarted and reset, and it's still happening; I cleaned the screen. Any ideas?”

Are you struggling to use your iPhone because it keeps scrolling up on its own? This can be incredibly frustrating, as it prevents you from using any of the phone's features.

Fortunately, there are some effective solutions to this problem. In this article, we will explore the reasons behind the iPhone keeps randomly scrolling up issue and provide you with fixes to resolve it. Keep reading!

Why Does My iPhone Keep Scrolling Up By Itself?

The iPhone can start scrolling up on its own for a variety of reasons, including:

• You've installed an app with viruses, which may attack your iPhone and cause it to scroll up by itself.
• Outdated iOS versions and software bugs can also lead to automatic scrolling problems in iPhones.
• Smudges, crumbs, or other debris on your iPhone screen can interfere with touch sensitivity.
• Your iPhone case or screen protector might be tight or broken, which could put pressure on the screen and affect its performance.
• If you drop the iPhone from a high place, the screen can be damaged and cause the scrolling issue.

Basic Ways to Fix iPhone Automatically Scrolling Up

Here are some basic solutions you can try to fix the iPhone automatic scrolling up issue.

Clean Your iPhone Screen

Any dirt or durt on your iPhone screen might affect the touch sensitivity and cause the automatically scrolling up issue. So, cleanning your iPhone screen is the first step you can try.

Before cleaning the screen, ensure your iPhone is turned off and any accessories are disconnected. Then, use a clean and soft cloth to wipe the screen gently.

Disconnect All Accessories

For some iPhone users, the problem only occurs when they attach something to the iPhone, like the charging cable. If this is the circumstance for you, consider detaching all the attached accessories from the iPhone and check if the problem is solved.

Remove iPhone Case and Protector

Many iPhone users use screen protectors and cases to protect the device from scratches and dirt. These can also prevent breaking or damage in case of a fall. However, the protector and case can sometimes interfere with the touch sensor and result in auto-scrolling. So, consider removing them and check if the issue persists.

Delete and Reinstall the Faulty App

If the scrolling issue only occurs while using a particular app, the issue might be with the app, not your iPhone. What you should do is remove the app and reinstall it. Here is how to do so:

• Keep pressing the problematic app icon you want to remove.
• Next, press Delete App.
• Press Delete on the confirmation.

Once deleting the app, go to the App Store, search for the App, and reinstall it.

Change 3D or Haptic Touch Sensitivity

3D or Haptic Touch Sensitivity is an interesting feature on iPhone that allows you to perform specific tasks by applying pressure or touching for a long time. However, the wrong settings of these features can lead to the scrolling issue. Take the below steps to update the settings:

• Head to Settings > Accessibility.
• Tap on Touch under Physical and Motor.
• Press 3D & Haptic Touch and turn on the toggle for 3D Touch.
• Adjust the slider under 3D Touch Sensitivity to select your preferred sensitivity level.

Restart the Device

Sometimes, a minor bug or glitch on the iPhone system can also cause this nuisance. In this case, simply restarting the device will solve the error. Follow the official guide to restarting the iPhone. If a simple restart doesn't help, you should force restart your iPhone.

Advanced Solutions to iPhone Keeps Scrolling Up Issue

Sometimes, the basic methods may not address the iPhone scrolling issue; in this case, it's better to move to the advanced solutions below.

Reset All Settings

If your iPhone screen still scrolls up on its own, consider resetting all the settings of the iPhone. Note that this will remove all the device settings, and you will need to set them again. Here is how to do so:

• Go to Settings > General > Transfer or Reset iPhone.
• Tap on Reset > Reset All Settings.
• Enter your passcode to confirm the action.

Your device will restart after resetting the settings. Check if the problem is solved after restarting.

Update iPhone to Latest iOS 17

Sometimes, the issue can occur because of a software bug. If it's known to Apple, they will bring a solution to this through an iOS update. So, consider updating your iPhone to the latest iOS version if it is available.

To update the iPhone system version, go to Settings > General > Software Update. If the update is available, click on Download and Install to update.

Use Professional iOS Repair Tool

If you still cannot sort out the issue, consider using a third-party tool like FoneGeek iOS System Recovery. With it, you can fix iPhone keeps scrolling up and any other iOS system issue without losing data. This tool is very easy to use and compatible with all iPhone models, including the latest iOS 17 and iPhone 15. Here are the steps to fix the iPhone automatically scrolling up issue:

• Download and install the FoneGeek iOS System Recovery to your computer. Then, launch the program and tap Standard Mode on the interface.

• Now attach the iPhone to the computer through a USB/lightning cable and click Next. If the device is not detected, follow the on-screen guide to boot it into Recovery/DFU mode.
• Now select the firmware package for your iPhone and press Download to get it.

• Once the download is complete, press Fix Now to start fixing the iPhone. Once the process is initiated, the iPhone will restart and go back to its normal state without any problem.

Conclusion

It can be very annoying when you cannot fully use your iPhone because of issues like auto-scrolling. We hope the above fixes, including the FoneGeek iOS System Recovery, will help you get your device back to its normal state.