We have received a lot of complaints from users who say their iPhone is not showing up on PC when it is connected. This can prevent you from syncing and backing up the iPhone with iTunes or restoring the backup back on to the device, not to mention you may not be able to fix some stubborn iOS issues that require connecting iTunes.
In this article, we are going to discuss some of the reasons why your iPhone is not appearing when connected to the PC as well as effective ways you can try to fix this problem.
When your PC fails to detect a connected iPhone, the following are just some of the common causes:
The following are just some of the initial steps you can take when your computer fails to detect your iPhone:
If none of the simple solutions above work, you may want to update the Apple Mobile Device USB drivers on your PC. Outdated drivers can cause a malfunction of hardware components , and then make it difficult for the computer to recognize the device. You can update the drivers manually or automatically.
To update the drivers manually, go to the Apple support page and search for the most recent Apple Mobile Device USB driver. Ensure that you select drivers compatible with the versions of Windows running on your computer.
If you can’t find any updating option, you can choose to use a third-party tool like Driver Easy to update the drivers on your computer. This program can automatically recognize your computer’s system and find the matching drivers for it. Here’s how to to use it:
Now connect the iPhone to the computer to see if it shows up in Windows Explorer.
This problem can also occur when Windows is not running the latest version. To install Windows updates, follow these simple steps:
Once the Windows Update process is complete, connect the iPhone to the computer again to see if it appears in Windows Explorer.
You might also be able to fix iPhone not showing up on PC using Device Manager. Here’s how you can do it:
To fix the iPhone not appearing in computer problem using the Control Panel, follow these simple steps:
Windows should now be able to detect the connected iPhone without any problems.
If all the above solutions don’t work, you can choose to use a third-party tool like FoneGeek iOS Data Backup & Restore to transfer iPhone data to your PC to free up space or create safe backup. It is very easy to use and could be the best alternative to iTunes, allowing you not just to transfer data from your iPhone to your computer, but also easily restore the backup back on to the device.
The following simple steps will guide you transfer and backup data from iPhone to computer even if iPhone not showing up on PC:
Step 1: Download and install the program on to your computer. Launch it and then in the main window, select “Backup & Restore”.
Step 2: Connect the iPhone to the computer using the lighting cable and the software will automatically detect the device, then click on “Backup”.
Step 3: In the next window, select the file types you would like to transfer from the device to the PC. Click on the “Backup” button to begin the process.
Once the transfer & backup process is complete, you will be able to check the contents in the backup file and export them to your computer.
Fay J. Melton has explored the area of technology and software for more than 5 years and he is enthusiastic about helping users solve various technology issues.