We use cookies to ensure that you get the best experience on our website. Click here to learn more. Got it

Quick Start Not Working on iPhone/iPad? Check 6 Fixes Here

DoubtUser Concern

“I'm trying to use Quick Start to transfer data from my iPhone 11 to my new iPhone 13 Pro. What results is an endless loop of attempts. How can I fix this? Any help would be much appreciated. Thanks!”

You have just got a new iPhone 13 and wish to transfer data from old iPhone to the new device?

Quick Start is a function provided by Apple to help you easily set up your new iPhone or iPad using your old device details. Also, you can directly transffer data from old iPhone to your new device.

quick start iphone

Although Quick Start is easy to use, you may still face problems when setting up your iPhone. If for some reason, the Quick Start is not working on your iPhone, don't worry. Here we will introduce some effective ways to fix this problem. Keep reading.

How to Use Quick Start on iPhone

If your old iPhone is running iOS 11 or later, you can follow the steps below to quick start your new iPhone:

Step 1: Switch on your new iPhone and place it close to your old iPhone. A screen will appear on the old iPhone that provides the option to set up the new iPhone using your Apple ID, comfirm the Apple ID and tap "Continue".

iphone quick start

If you don't see the option on your old iPhone, make sure that Bluetooth is enabled.

Step 2: Wait for an animation displayed on the screen of your new iPhone. Hold your old iPhone over the new device and center the animation in the viewfinder.

iphone quick start

Step 3: When you see the prompt "Finish on New iPhone", you'll be prompted to enter your old iPhone's passcode onto the new device. Then follow the on-screen instructions to set up Face ID or Touch ID on the new iPhone.

iphone quick start

Step 4: When you see the option to "Transfer Data from XX's iPhone, tap "Continue" to transfer data from your old iPhone to the new iPhone.

iphone quick start

Keep the two devices near each other until the data transfer process is complete. If you encounter problem with Quick Start, check out the solutions below to fix it.

How to Fix Quick Start Not Working on iPhone

Ensure Both Devices Upgrade to iOS 11 or Later

As mentioned earlier, to use Quick Start, both your new iPhone and old iPhone must be running on iOS 11 or later. Your iPhone Quick Start problem may be as a result of your old iPhone happens to be on an old iOS version.

A simple fix for this problem is to update your iPhone's iOS version by navigating to Settings, tap "General" and then "Software Update". Tap "Download and Install", and the most recent iOS version will be downloaded to your iPhone.

update iphone

Once the new iOS version has been downloaded, the problem of iPhone Quick Start would be solved, and you can try to use it.

Turn On Bluetooth on Both iPhones

People usually do not remember or know that iPhone Quick Start cannot work without Bluetooth. If the iPhone's Bluetooth is not on, Quick Start will not work.

So, if you are facing the iPhone Quick Start not working issue, go to Settings and turn on the Bluetooth. The problem should get solved after doing that.

turn on bluetooth on iphone

Change the Lightning Cable

If you connect the 2 devices with 3rd-party lightning cables, the Quick Start may not work as expected since the devices may not be compatible with the USB cables.

So check whether the USB cables are original and if not, connect the 2 devices with original USB cables will solve this problem.

Restart the 2 iOS Devices

If your iPhone is on the latest iOS version and you have turned on the Bluetooth, and the Quick Start is still not working, you can try to restart the two iPhones.

  • For iPhone X or later: Hold the Side button and either Volume button until the "slide to power off" appears on the screen.
  • For iPhone 8 or earlier: Hold the Top or Side button unitl you see "slide to power off".

restart iphone

Drag the slider to turn off your iPhone. After that, hold the Side or Top button again to turn on your iPhone. Then Quick Start should work on both of them.

Fix Quick Start Not Working without Data Loss

Sometimes the problem of iPhone Quick Start not working may not be solved with solutions above. It could be a problem with your iPhone's iOS system issue, and you have to fix the problem using a third-party iOS repair tool.

The tool that we recommend to fix this problem is FoneGeek iOS System Recovery program. It is one of the most effective software that ensures to fix various iOS issues without losing the data on your device. It is easy to use, user-friendly and highly effective.


Here's how to fix Quick Start not working on iPhone/iPad without data loss:

Step 1: Download, install and run FoneGeek iOS Repair tool on your PC or Mac. From the main interface, choose "Standard Mode" to begin the process.

choose repair mode

Step 2: Connect your iPhone to the computer via USB cable and click on "Next". If your device is not recognized by the program, you need put it into Recovery mode to get it detected.

connect ios device

put iphone into recovery mode

Step 3: The software will detect your phone model and suggest the available firmware for your iPhone model. Click on "Download" to download the matching firmware package.

download firmware

Step 4: When the firmware is downloaded successfully, click on "Fix Now" and the FoneGeek will start repairing your iPhone for you.

fix now

Contact Apple Support

If the methods mentioned above do not work, then your next option is to contact Apple Support to fix the problem for you. There might be a problem with your iPhone that only a professional Apple technician can help you to fix it. Check out Apple's website to find out the various ways in which you can get in touch with an Apple support representative.


Quick Start is an impressive feature that makes switching between iPhones easy and seamless. But when you are faced with the problem of iPhone Quick Start not working, the solutions listed above should fix the problem. FoneGeek iOS System Recovery is one tool that you need to fix any iOS software problems that you might have on any of your devices.

Edwin J. Parke

As a professional writer who is interested in technology, Edwin J. Parke has helped thousands of users by offering various tips to solve their problems.

Leave a Reply

Your email address will not be published. Required fields are marked *

homeHome>iPhone Issues>Quick Start Not Working on iPhone/iPad? Check 6 Fixes Here
Appoword by

Copyright © 2023 FoneGeek Software Co., Ltd. All Rights Reserved