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10 Solutions: How to Fix iPhone Storage Not Loading

Your iPhone will get stuck and run slow when the storage is insufficient. If your iPhone screen is less responsive than before, you may check the iPhone storage and offload rarely-used apps. Sometimes, you may end up with an error preventing the storage from loading. Why does the loading process take so long?

Don't worry; we will discuss the possible reasons why iPhone storage is not loading and what you can do to eliminate this intimidating issue. Let's get started!

iphone storage not loading

Part 1. Why Is Storage Not Loading on iPhone?

As we mentioned above, several issues can prevent iPhone storage from loading. In most cases, it happens when there is much information to showcase, and iPhone requires more time than usual to calculate it. This can also occur because of a bug in the iPhone system.

  • iOS issues: Some iPhone users have the issue after updating to iOS version 17. Some users got the wrong data calculation, while others encountered the storage not loading error.
  • A large number of files: A massive number of files on your iPhone can also cause the issue. In this situation, the best thing you can do is to eradicate some of the files that are not required.

Part 2. 10 Solutions for ‘iPhone Storage Not Loading’

Below, you will find some fixes you can attempt to solve the iPhone storage not loading error. Based on the cause of the error, you should be able to get rid of the problem with one of these solutions.

Wait a While

Sometimes, when your iPhone storage is filled with many files, it requires more than the usual duration for the storage to load. It happens because your iPhone requires more time to process the request to load the storage. So, wait for the result to load for about 5 to 10 minutes. If the storage is not loaded within this time, consider trying the solutions discussed below.

Check the Network Connection

A stable network connection is required for storage info to be loaded from iCloud while checking the storage. So be sure your iPhone Wi-Fi or cellular data connection is strong enough to load the information. You can simply browse a webpage to see if the internet connection is decent.

Connect Your iPhone to Computer

On some occasions, connecting your iPhone to a Mac or Windows computer using a lightning cable may also assist in fixing the error. When you do so, your iPhone will sync the storage with the computer, which may fix the blunder.

Force Quit the Settings App

Force quitting your iPhone settings may also help solve the problem. Here is how to do it:

  • Navigate to your iPhone's App Switcher by swiping the screen from the bottom to the top.
  • Find the Settings app in the App switcher and swipe it up. This will force close the Settings app.
  • Now, get back to the Home screen. Then, find the Settings app from the app menu and re-launch it.
  • Try to load the storage under General and check whether it loads or not.

force quit settings

Restart/Reboot iPhone

Restarting or rebooting iPhones is a great way to fix various system glitches or bugs in iPhone devices. When your iPhone reboots, it starts fresh by eliminating bugs or glitches causing the problem.

  • To restart your iPhone, click and hold the Volume Up and repeat the same for the Volume Down button.
  • After that, tap and hold the physical button on the side of your iPhone.
  • Release the button only when you see the Apple logo on the screen.

restart iphone

Sign in Again to iCloud

iCloud plays a vital role when it comes to iPhone storage. As a result, if your iPhone is unable to connect with iCloud during the process, your device will fail to load the storage information. Consider logging out from iCloud and logging in again in such a situation.

  • Open Settings app from the device and click on your profile name.
  • After that, find the option to Sign out. Then, sign in again with the correct iCloud credentials.

sign out of icloud account

Update to the Latest iOS Version

If the problem persists, consider updating your iPhone's iOS software. That is because outdated iOS software can cause miscellaneous issues, including storage not loading. Here is the procedure for updating the iOS software:

  • Unlock your device and navigate to Settings from the app menu. Then go to General.
  • Under General, find and press Software Update.
  • Proceed to download and install if an update is available.

update ios

Factory Reset Your iPhone

If none of the above solutions fixes the error, you can consider factory resetting your iPhone. After factory resetting the device, all the data, including the one causing the problem, will be eradicated. Be sure to take a backup of your data if you want to preserve them. Here are the steps:

  • Open Settings of your iPhone and browse General. Find and click on the Transfer or Reset iPhone option.
  • Now press "Erase All Content and Settings".
  • Enter the passcode of your Apple ID if prompted.
  • Wait a while for the procedure to be initiated. Your device will restart once done.

erase all content and settings

Repair the iOS System to Solve iPhone Storage Not Loading Issue

If there is a lot of data on your iPhone, FoneGeek iOS System Recovery can be a solution. It is an iPhone repair tool that enables you to fix various system errors, bugs, and glitches on iOS devices. Equipped with powerful technology and a straightforward interface, the tool lets you quickly resolve any issues on your iPhone.

The best thing about FoneGeek iOS System Recovery is it lets you fix the errors like storage not loading without deleting any data on your iPhone. Here are the steps to  utilize this program:


  • Get FoneGeek iOS System Recovery for your Windows/Mac computer. Once installing the program, launch it and you should see two distinct options in the app interface.  Choose "Standard Mode", as it fixes the issue without erasing any data.

choose repair mode

  • In the meantime, connect your iPhone to the computer.
  • On the new page, you will be required to download the firmware package for the fix. Select the preferred location to download the file and press "Download".

download firmware

  • Wait a while for the firmware package to be fully downloaded. Once the download is complete, press the "Fix Now" button.

fix now

  • Now, wait a while until the procedure is complete. Within a few seconds, the program should fix your iPhone.

Connect with Apple Support

If you cannot resolve this problem, contacting Apple support is your last resort. Sometimes, a complex hardware or software issue cannot be fixed without a professor. When you go to the Apple Support Center, their expert technicians will check the device to find the cause and fix it. If your iPhone is under warranty coverage, you can get the device fixed for free.

Part 3. Frequently Asked Questions

Here are some rapidly asked queries about the storage issue in iPhone devices:

Q1. Why is the storage in my iPhone not adding up?

In some cases, you will find that your iPhone is not showing the correct amount of storage. It usually happens when the device incorrectly calculates deleted files without refreshing memory.

Q2. Why is iPhone storage filled?

Sometimes, your iPhone can store the photos and other data on the device's built-in storage instead of storing them in the iCloud account. Ensure you have selected iCloud to store the photos, not the built-in phone storage.

Q3. Why does internal storage on my iPhone say empty?

Usually, your iPhone storage may show empty when you check the storage from PC. It happens when you connect the iPhone but don’t deliver the required permission to the PC to view the file. Consider resetting the security preference of your iPhone to fix the occurrence.


iPhone offers easy access to photos, videos, and other files stored in it with just a few clicks. Often, you will need to check the storage to check its available capacity. However, when you encounter an error like iPhone storage not loading, it can be hard to do so. Thankfully, you can try the above solutions to fix the error quickly.

Make sure to utilize FoneGeek iOS System Recovery to get rid of this disturbing issue fast. Apart from fixing the iPhone storage not loading problem, it can also fix a variety of other issues. So, why not give FoneGeek iOS System Recovery a try?

Joan J. Mims

Joan J. Mims is interested in researching all tips about iPhone, iPad and Android. He loves to share useful ideas with all users.

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