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iPhone Won't Turn On or Frozen? Try These 7 Fixes

DoubtUser Concern

“My iPhone 14 won't turn on after charging it last night and is not responding to anything I try. How do I fix this?”

Your iPhone won't turn on and doesn't respond when you touch it. What should you do? Don't worry; there are many ways you can try to fix your iPhone before getting a new one. In this article, we will look at the possible causes of the iPhone won't turn on and 7 tips to bring your device back to life. Let's get started.

Why is My iPhone Frozen and Won't Turn On?

Before you take steps to fix your iPhone, it's important to learn why your iPhone is frozen and won't turn on. There can be various reasons for this issue, like drained battery, software issues, or physical damage.

  • Drained Battery: The most common reason why an iPhone won't turn on could be that the battery is empty. In this case, all you have to do is charge your iPhone to accumulate enough power to boot up.
  • Software Issues: If you have recently updated your iPhone, tried to jailbreak the device, downloaded new apps or changed system settings, then a firmware issue could be the cause.
  • Physical Damage: If your iPhone has been physically damaged or dropped in water, then it might have a hardware-related issue. Also, there could be a problem with its charger or the lightning cable.

What to Do If Your iPhone is Frozen and Won't Turn On?

Now that you know the potential causes for your iPhone won't turn on and show a dead black screen, here is a breakdown of everything you can do to fix it. Try them in order until you find the solution that works for you.

1. Charge Your iPhone Battery

Some users cannot turn on their devices because the battery is running out. When your iPhone is frozen and won't turn on, you can put it to charge using an MFi-certified charging cable and adapter.

The charging battery icon should appear on the iPhone screen after a few minutes. Let the device charge uninterruptedly for about 30 minutes. After that, check if your iPhone is not turning on problem has been resolved or not.

2. Check Your Cable and Charger

If your iPhone is not charging, then there could be an issue with its battery or the charger. Please carefully inspect all the charger's components, like the USB cable, jack, and power adapter. Make sure that everything is firmly plugged in, free of debris and not damaged or cracked. You can try to use a different USB cable or power adapter. Also, try to connect your iPhone to a computer for charging.

3. Simple Restart/Force Restart

iPhone still won't turn on after charging? You may need to perform a restart by holding the power button at the top or the right side of the iPhone for a few seconds. If the standard restart didn't help, try a force restart.

A force restart will clear more of the device's memory, but not its storage and data. The procedure differs depending on the iPhone model:

  • For iPhone 8 and later models: Press and release the volume up button quickly. Press and release the volume down button quickly. Then, hold the side button until you see the Apple logo.
  • For iPhone 7 or iPhone 7 Plus: Press and hold the side button and the volume down button for at least 10 seconds until you see the Apple logo.
  • For iPhone 6s and earlier models: Press and hold the home button and the top (or side) button for at least 10 seconds until you see the Apple logo.

turn off and turn on iphone

4. Restore to Factory Settings via iTunes (Data Loss)

If force restart still does not work, and the "connect to iTunes" is displayed on your iPhone's screen, it means that the phone has entered recovery mode. In such a situation, there is no way to do but restore your iPhone to factory settings. Try the following steps:

  • Connect your iPhone to your computer with a USB cable and open iTunes.
  • If you don't see your iPhone in iTunes, put it in recovery mode by pressing the buttons just like force restart.
  • iTunes will detect your device that is in recovery mode. Click on "OK" and then tap on "Restore iPhone".
  • Click "Restore" and wait for iTunes to complete the process. The iPhone will restart, and you can set it as new or restore it from the backup you've made before.

iphone recovery mode

This will erase all the data and settings on your iPhone, such as photos, videos, contacts and other info. So make sure that you have a recent backup of the data on your iPhone before restoring.

5. Fix iPhone Won't Turn On or Frozen without Data Loss

If you are looking for an effective and fuss-free method to fix this iPhone won't turn on issue, then FoneGeek iOS System Recovery is your choice! This program fixes all problems related to iPhone, iPad and iPod touch and provides a straightforward method to fix the booting problem in one click.

In addition, you don't need to worry that your iPhone data will be erased after the repair process. This iOS System Recovery program will not affect any of your iPhone data when you try to fix your iPhone issues.

FoneGeek iOS System Recovery: Fix iOS Issues without Data Loss

  • Fix all iOS issues like iPhone stuck in white screen, white Apple logo, connect to iTunes logo, black screen, reboot loop, etc.
  • iTunes errors could also be repaired, like iTunes error 9, iTunes error 4013, iTunes error 14, etc.
  • Easy to use. No need to have technical knowledge.
  • Fully compatible with the newest iOS 17 and iPhone 15/14/13/12/12 mini/12 Pro (Max).


Follow the simple steps below to fix your iPhone that won't turn on. The complete repair process will not take much time.

Step 1. Download and install this repair program on your computer. Upon finishing downloading and installing it, launch the software and choose the "Standard Mode" option.

choose repair mode

Step 2. Connect your iPhone to the computer with a USB cable. Once the device is recognized by the program, click on "Download" to download the matching firmware package.

download firmware

Step 3. Once the firmware package is downloaded successfully, click "Fix Now" to perform the repair process. After that process, your iPhone will turn on automatically.

fix now

6. Put Your iPhone Into DFU Mode

Your iPhone may not turn on if it gets stuck at the Apple logo during startup. In such case, DFU mode may help you out. This process will also reset your iPhone to factory settings and update the device to a stable iOS 17 version. However, all the existing data and content on your iPhone would be erased as well.

Step 1: Plug your iPhone into a computer and make sure iTunes is running.

Step 2: While the device is connected, follow these steps:

  • For iPhone 8 or later, press and release the Volume Up button, then do the same with the Volume Down button. Hold down the Side button until the screen goes black. Then, hold down both the Volume Down button and the Side button for 5 seconds. After that, release the Side button but continue holding the Volume Down button until iTunes has detected the device in recovery mode.
  • For iPhone 7 or 7 Plus, hold down the Side button and Volume Down button for 10 seconds. Release the Side button but keep holding the Volume Down until iTunes has detected the device in recovery mode.
  • For iPhone 6s or earlier, hold down the Top button and Home button for 10 seconds. Release the Top button but keep holding the Home button until iTunes has detected the device in recovery mode.

put iphone into recovery mode

Step 3: Once your iPhone is in DFU mode, follow the onscreen instructions in iTunes to update or restore the device.

itunes recovery mode iphone

7. Contact Apple Support

If your iPhone still won't turn on after all of the above steps, it may be that the screen is damaged and needs to be replaced. The most simple method to test whether the screen is broken or not is to turn on the device and check the sound. You can also toggle the mute button to make it vibrate.

If the device vibrates and you can hear the sound while nothing shows on the screen, then you can be sure that there is a problem with the screen. At this time, you will need to take the device to Apple Store to change the screen. If your iPhone is still under warranty, you can have it repaired for free.

The Bottom Line

It is really frustrating when your iPhone is frozen and won't turn on. Thankfully, this issue can be fixed easily at your end. In this post, we've shared 7 practical ways to fix the iPhone not turning on problem, including the professional tool - FoneGeek iOS System Recovery. It can easily and quickly fix a frozen iPhone and get the device back to normal. Download it and have a try.

Fay J. Melton

Fay J. Melton has explored the area of technology and software for more than 5 years and he is enthusiastic about helping users solve various technology issues.

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