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10 Ways to Fix Pokémon Go Crashing on iPhone Issue in 2024

DoubtUser Concern

“Anyone else crashing a lot since the most recent Pokemon Go update? If you crash out of a remote raid, is there a way to get back in?”

The issue above is from the Pokémon Go subreddit, where players regularly post similar issues.

Even though the developer, Niantic is pulling in record sales, the game is riddled with problems like the Pokemon Go crashing issue on iOS 16.

In this article, we combine all the crashing-related issues and the solutions that will let you play Pokémon Go normally. Additionally, you can find the reasons behind this issue. Let’s Go!

pokemon go crash iphone

Why Does Pokémon Go Keeps Crashing on iOS 16?

There are two significant reasons why Pokémon Go keeps crashing on iOS 16.

Updating to Beta Version

If you’re on the beta version of iOS 16 on your iPhone, Pokémon Go will crash. It will not start at all, and even if it does, the game will crash midway. The app is simply not built to work with the beta version of iOS 16, so the only fix is to update to the full release.

Compatibility Missing

Not all the iPhone models are compatible with Pokémon Go. Even if you somehow manage to install the app, it won’t be working correctly because your iPhone does not meet the requirements.

To clarify, the only compatible iOS versions are 10 and later. Here are the general conditions for the game to work properly:

  • iOS 10 and later operating systems.
  • iPhone 5S and later models.
  • Location enabling service is required.
  • No jailbroken device.

Fulfilling these will allow the app to function well. Otherwise, there will be a negative impact on the user experience of the game.

Common Pokémon Go Crashing on iPhone Problems and Solutions

Issues related to the crashing of Pokémon Go on iPhone are common to many. To point out, here are some of them in detail:

Pokémon Go Crashes When Catching Pokémon

The game freezing when you’re just about to catch a Pokémon means you’re bound to lose the entire match.

So you can continue with your game, here is a little hack to help you out. What you should do is to:

  1. Close the app completely.
  2. Switch to Airplane mode.
  3. Restart the App.

If the title screen now shows "No Internet Connection", all you need to do is to:

  1. Go to "Settings".
  2. Switch off the Airplane mode.


Now that you can go back to the game, the Pokémon you were catching when the app froze would be in your Pokébag.

Pokémon Go Crashing on Startup/Launch

Many users face this problem often at the start of the game. For instance, you may see a spinning Poke Ball in front, but the game will refuse to load.

In most cases, this is due to many players who are simultaneously playing the game. This causes an overload on the server, and the system crashes as a result.

So, if you happen to see a spinning icon on the upper left corner, note that this is most likely that the device trying to connect to the server.

For this reason, all you need to do is to wait until the server becomes available.

Pokémon Go App Crashes When You Are Trying to Interact with Friends

Sometimes your iPhone Pokemon GO crashes when you are trying to send/receive gifts from your friends. It might happen in raids.

Try force quitting and restarting the app. You could also try uninstalling and re-installing the app if the problem persists.

Pokémon Go Keeps Crashing After the iOS Update

This issue can be resolved by either force quitting the app, rebooting the iPhone, or uninstalling and reinstalling the Pokémon Go app.

10 Ways to Fix Pokémon Go Random Crashing Issue on iOS Device

So now that we are done with why these issues come up, here are the fixes that will finally help you get rid of crashing issues on iOS devices.

Wait for Some Time and Try Again

In most cases, you can solve random crashing issues by exiting the app and then relaunching it after some time. As absurd as it sounds, it works in most cases. Here are the steps:

  1. Press the Home Button and leave the game.
  2. Open any new app and play around for some time.
  3. Double-click the Home Button and enter the multitasking view.
  4. Swipe the Pokémon Go slide and tap on to it.

You can now continue with the game.

Force Quit the App and Launch Again

Pokémon Go keeps crashing if there is a bug report. You can handle this easily by force quitting the app followed by relaunching it. This will clear its cache and other minor glitches as well. The problem will be resolved, and all you need to do is to:

  1. Press the Home button.
  2. Double press the Home Button and enter the multitasking view.
  3. Swipe to the Pokémon Go card.
  4. Swipe up the card, automatically force quitting it.
  5. Relaunch the game.

quit pokemon go app

Delete and Reinstall Pokémon Go

This is a tried and tested solution for the Pokémon Go app crashing issue:

  1. Press and hold the app.
  2. Tap on the "X" icon that appears to uninstall the app.
  3. Go to the App store and re-install the app.

delete pokemon go

Quit the Background Apps

Most of the apps cause issues when the hardware is pushed to the limits. You may use more than 7/8 apps at the same time, which might affect all of them one way or another as they occupy the processor. Pokémon Go crashing on startup can be due to the number of apps running in the background.

Clearing these apps will clear up space in the processor and allow the Pokémon Go app to begin functioning again. The process is the same as force quitting the app.

  1. Press the Home button.
  2. Double press the Home Button and enter the multitasking view.
  3. Swipe to the Pokémon Go card.
  4. Swipe up the card, automatically force quitting it.
  5. Relaunch the game.

force close background app

Reduce Motion on iPhone

Gaming, as we all know, requires high-end graphics to display smoothly. For this reason, you should tweak the Motion and Graphics if it freezes. Here are the instructions to do it.

For iOS 12 and below:

  • Go to Settings and click on General.
  • Press Accessibility and tap on Motion.
  • Enable / Disable reduce Motion.

For iOS 13 or later:

  • Go to Settings and click on Accessibility.
  • Tap on Motion.
  • Enable / Disable reduce Motion.

disable reduce motion ios 13

Change the Region of the iOS Device

Sometimes Pokémon Go keeps crashing and then suddenly begins to work when you change your location. You can use this to fix the issue, and here’s how:

  1. Go to Settings > General.
  2. Tap on the Language/Region and change the location to any other.
  3. Restart your device and switch back to the region to what it was initially.

change location

Update Pokémon Go & iPhone Software

If there is no compatibility issue, the next thing you need to do is update the app if not done already. Update the iPhone alongside as well.

For iOS 12 and below:

  • Go to the App store and click on Updates.
  • Trace Pokémon Go.
  • Install an update if needed.

For iOS 13 or later:

  • Go to App Store and click on Profile.
  • Scroll down to Pokémon Go.
  • Tap on Update.

update pokemon go

To update the iOS device:

  • Go to Settings > General > Software Update.
  • Download and install the update file if available.

update ios device

Reconnect to the Internet

Pokémon Go app works perfectly well with both cellular data and Wi-Fi. Just in case if the internet is not working, switch from mobile data to Wi-Fi or vice versa.

Reset Network Settings

Another possible solution to the Pokémon Go crashing on iPhone issue is fixing your network or whatever internet connection you are using. For this reason, make sure that the network is stable enough by resetting network settings:

  1. Go to Settings and click on General.
  2. Tap on Reset and click on Reset Network Settings.

reset network settings

Ultimate Method to Fix Pokémon GO Crashing Issue

You could try all the fixes above, but we have saved the best for the last.

FoneGeek iOS System Recovery is specially developed to fix iOS system errors, iOS issues like black screen and lets you downgrade iOS 16 to a previous version. The best part is that you don’t need to jailbreak your phone or use iTunes.

FoneGeek iOS System Recovery is the ultimate solution to all the Pokémon Go crashing issues. It fixes everything and brings your iPhone back to normal, without any data losses. All you need to do is:


Step 1. Run FoneGeek iOS System Recovery and select "Standard Mode".

choose repair mode

Step 2. Connect your iOS device to computer and download the iOS firmware package.

download firmware

Step 3. Start to fix iOS system issue.


With every issue addressed, you are all set to continue with Pokémon Go now!

Final Thoughts

We hoped the issues you may be facing are addressed in this article, and you could get them fixed. Although you can apply the fixes one by one, you could skip the headache by downloading FoneGeek iOS System Recovery to do all the work. There is a free trial you can download now.

Joan J. Mims

Joan J. Mims is interested in researching all tips about iPhone, iPad and Android. He loves to share useful ideas with all users.

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