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11 Quick Tips to Fix Snapchat Keeps Crashing on iPhone

Snapchat is one of the most widespread social media platforms, especially among teens. However, although the app is very well-developed and versatile, it still has a fair share of issues. One of the major complaints about the app by some Apple users is Snapchat keep crashing on iPhone.

If you are also encountering this issue on your iPhone, keep reading. Below, we will discuss why it happens and fixes you can try to get rid of it.

Why Does My Snapchat Keep Crashing on iPhone?

Apps on your iPhone or iPad can crash for a variety of reasons. Some of the common causes include:

  • The Snapchat app on your device is outdated.
  • Corrupted cache data on the iPhone.
  • Not enough storage on the device to run the app smoothly.
  • Sometimes, using a VPN to browse Snapchat can also cause this issue.
  • Bug and glitches in the updated version of the iOS.

These are some of the most prevalent rationales behind Snapchat keep crashing on iPhone. Now let's see some of the solutions that you can try to get rid of the issue.

1. Force Quit and Restart Snapchat

Before trying anything else, we recommend force quitting and restarting the Snapchat app. Doing this should solve the problem if there are any glitches in the application. Here is how to do so:

  • For iPhone with Home Buttons: Bring on the App Switcher window by double-tapping the Home button. Find the Snapchat app card and force quit by swiping it above.
  • For iPhone with No Home Button: Bring on the App Switcher by swiping the screen at the home bar and then holding it in the middle. Then force quit the app by swiping the card above.

force close snapchat app

2. Clear Cache Data of Snapchat

Corrupted cache data of a particular app can often lead it to crash and other issues. You can try cleaning the cache of Snapchat and check if the issues solve.

  • Start the Snapchat app and click "Profile" from the top-left.
  • Now find and open "Settings” from the top-right.
  • Scroll down to find and press “Clear Cache” in the “Account Actions” section.
  • Tap “Clear” to proceed.

clear snapchat cache on iphone

3. Hard Reboot Your iPhone

Hard resetting iPhone is a great way to get rid of corrupted cache, app data, and temporary files that cause issues like app crashing and hanging. The procedure to do so is here:

  • iPhone 8 and Later: Click the Volume Up button and release it instantly and do the same for the Volume Down button. Then tap the power button and wait till the Apple logo occurs.
  • iPhone 7 and 7 Plus: Long-press the Side and Volume Down buttons together and wait until the Apple logo occurs.
  • iPhone 6/6s or Earlier: Long-press the Top/Side button and Home button at once. Release the buttons after you see the Apple logo.

force restart iphone

4. Enable Background App Refresh for Snapchat

The Background App Refresh is a feature on iPhone that enables the apps to inspect for new content and update in the background. Turning the feature not only keep it updated but also assure proper performance. Although turning on the feature will accelerate energy and data consumption, it is still worth it for enhanced and smooth performance.

Here is how to do so:

  • Browse iPhone’s Settings and go to "General."
  • Find and open "Background App Refresh" and then find Snapchat.
  • Switch on the toggle beside Snapchat.

enable background app refresh for snapchat

5. Update the Snapchat App

A lot of us ignore the update alerts from apps like Snapchat since we think updating the apps are not that important. Well, the scenario is different. The app developers usually bring the updates to remove bugs, system errors, and performance issues they find in the previous versions. That is why it’s vital to keep the apps on your iPhone up to date to enjoy a smooth and error-free performance.

To update the Snapchat app on your iPhone, open the App Store and click on "Profile" from the top-right side. Then, find and click "Update All". From the App list, find and press the "Update" button beside the Snapchat app. This will update the app to the latest version.

upcate snapchat app

6. Remove and Re-install Snapchat

If updating the Snapchat app didn’t solve the issue, consider removing and re-installing it. Here are the actions to pursue:

  • Open the app menu and find “Snapchat”. Long-tap on the Snapchat icon.
  • Now a popup list will occur. Select “Remove App” from there.
  • After that, browse the App Store to find and install "Snapchat" again.

uninstall snapchat app

7. Check the Server Status of Snapchat

In rare cases, the problem may occur because of an issue with the Snapchat server. When this happens, you have nothing to do but wait for the Snapchat administration to fix it. To check if Snapchat is down, go to DownDetector’s Snapchat server status page. If you see the curve in the website is high, then this means Snapchat is down.

8. Turn Off the VPN on Your iPhone

Are you utilizing a VPN on your iPhone? Sometimes the VPN can prevent Snapchat from connecting to its server. Try switching off the VPN to see if Snapchat stops crashing. Here is how to switch off the VPN:

  • Browse your iPhone’s Settings and then go to "General > VPN & Device Management."
  • Click on "VPN" and then switch off the VPN service.
  • After doing so, open Snapchat and check if it works without crashing.

turn off vpn on iphone

9. Update iPhone Software

The crashing issue can also be caused by outdated iOS software on your iPhone. There might be bugs or system errors on this particular version which can root the problem. Here is how to update the iPhone software:

  • Open Settings > General and navigate to "Software Update." Let the iPhone check if there is an available after.
  • If the update is available, press "Download and Install". Make sure you are connected to a decent WI-FI network and have adequate battery charge (more than 50%).

update ios

10. The Ultimate Way to Fix Snapchat Crashing on iPhone

If you are also encountering other issues on your iPhone along with Snapchat crashing, there might be some issues with your iPhone's system software. In this situation, an iOS repair tool should help you. You can consider using the FoneGeek iOS System Recovery, which is one of the best iOS repair tools out there.

Here are why it's the best choice:

  • It has an easy and intuitive interface to repair iOS systems quickly.
  • It equips two modes to fix most varieties of system errors on iPhones and iPads.
  • It is capable of fixing most issues without any data loss.
  • Compatible with all iPhone versions and models, including iOS 16 and iPhone 14.


Here are the steps you need to observe to utilize the tool:

Step 1. Install and launch the software on your PC and press “Standard Mode.” Then attach your iPhone to the PC through a USB cable.

choose repair mode

Step 2. If the program does not automatically detect the iPhone, you will need to boot into DFU/Recovery mode following the on-screen guide.

put iphone into recovery mode

Step 3. After booting into DFU or recovery mode, the device should be automatically detected. You will also find all the available firmware versions for the iPhone model. Pick the preferred firmware version and click "Download" to proceed.

download firmware

Step 4. After completing the firmware download, click "Fix Now" to initiate the fixing. The issue should be solved within a few minutes, and your iPhone should restart and work normally.

fix now

11. Contact Snapchat Support Center

If you have tested all the approaches above and still cannot sort out the issue, consider contacting the Snapchat support center. Especially if you get an error code or message during the crash, let the support know about it. They should help you to find a solution to fix the issue.


It can be very intimidating when you cannot use Snapchat because of frequent crashing. We hope the above guide helped you to get rid of the Snapchat keeps crashing issue on your iPhone. The FoneGeek iOS System Recovery tool also allows you to solve other system errors on your iPhone, along with app crashes. So, don’t forget to utilize it!

Joan J. Mims

Joan J. Mims is interested in researching all tips about iPhone, iPad and Android. He loves to share useful ideas with all users.

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