While accessing and managing emails from your iPhone or iPad is convenient, there are times when you may encounter some issues with the Mail app. One such issue is when you open an email and all you see displayed is This message has not been downloaded from the server.
Have you come across such an error message and don't know what to do about it or even what causes it? You'll find this guide helpful. Here, we'll outline the 12 best solutions you can use to troubleshoot and fix this error, including a tool that can fix it instantly. But first, let's know why This message has not been downloaded from the server prompt shows up on your device.
You've probably been asking yourself, "Why are my emails saying, 'This message has not been downloaded from the server' when I open them?" Well, according to technical experts, this error message can show up due to the following reasons.
You can fix this issue of "This message has not been downloaded from the server" using various methods. Here are the 12 best solutions you can try.
Doing a restart is often all it takes to fix most iPhone issues. Considering that the Mail app doesn't offer a feature for re-downloading a message, restarting the app can fix this issue.
If your iPhone has Face ID and no Home button, simply swipe up the screen and hold in the center to launch the app switcher. Find the Mail app in the list of apps. When you find it, flick up on its icon to close it. Once it's closed, open the app again and go to the message that had an error to see if it's okay now.
If there is various connectivity issues that are causing the Mail app not to download messages from the email servers, enabling and disabling the Airplane mode can fix them.
It's possible to solve this message download problem using the push or fetch method. The Push method allows you to get new mail notifications on your Mail app while the Fetch method is what gets mails stored in the mail service provider's server. The Mail app (the client) constantly asks for the mail and as such, you always receive a mail notification.
Now the Push feature is often enabled on your iPhone by default. Still, though, the Mail app may fail to run this push function well, resulting in the "This message has not been downloaded from the server iPhone" error. Turning on the Fetch email function can solve this because it will allow the app to get the mail directly from the server. Here's how to do it.
Most Mail apps download just the email headers first. The remaining message is downloaded later when you open the email. So, if there's a glitch and the Mail app fails to download the header or message, the failed download error will show up. You can fix this by simply setting the mail preview lines to 5 so that the Mail app is forced to download the header and the message at the same time. To do that:
If the same error is still there, check if your emails are arranged in custom-created folders. If so, try removing any special character such as a tide ~ from the folder name to see if the error will disappear.
Setting your mail account's sync to no limit can solve this problem. Try it out, but first, check if you have sufficient storage space on your device. If it's not enough, free up some space.
Are you still seeing the same error? Try restarting your iPhone to give the Mail app a fresh start and allow it to re-download any messages it failed to download.
Simply ask Siri to restart the iPhone for you. Long-press the side button and just say, "Restart my iPhone" then confirm. When the phone boots up, go to the Mail app and try opening the email again to see if it's okay now.
You don't use Siri? Follow these steps to restart the phone.
If the iPhone has Face ID
If the iPhone has a Home button
You may have to delete your account at this point if the error "This message has not been downloaded from the server" has failed to clear. Once you delete it, add it again.
Note that your account will get removed from your iPhone completely, including any saved drafts that are not yet pushed to the server. If all the messages are saved on the server, though, the email messages that are in your inbox won't be affected.
After successfully adding the account, enable Mail and allow your iPhone to download your mail message – it can take a while, so be patient.
Try to reset your iPhone/iPad network settings - you may just fix some underlying network-related issues that stop the Mail app from fetching and downloading messages.
If that doesn't work, consider factory resetting all your iPhone/iPad settings. It's a drastic measure but it may fix some unknown conflicts that affect how the Mail works. To do the factory reset, select the Reset All Settings option in the third step above.
We mentioned that outdated iOS is one of the reasons behind the "This message has not been downloaded from server iPhone" problem. You may have not updated the iOS of your iPhone for a while now and as such, the outdated iOS is now interfering with the Mail app - probably preventing it from receiving email messages.
It's time you let your phone spring back to life by updating the iOS. It will give it a fresh start and ultimately fix many other issues. Before doing the update, though, your phone should be on full charge (or plugged into a wall charger) and connected to a strong and stable internet – without a reliable internet connection the update may not be successful.
You don't have to stick to your phone's email client if you're still getting the same error after attempting to troubleshoot it. You can use a dedicated third-party app that your email provider offers. If you have a Gmail account, you can switch to Gmail instead or Microsoft Outlook if you have Microsoft Exchange accounts.
You may know "This message has not been downloaded from the server meaning," what causes it, and even try out the above troubleshooting steps, but the problem persists. In this case, it's highly possible there's a software bug or a serious firmware issue that's behind the error. The most effective way to fix this is to use a powerful iOS system repair tool. FoneGeek iOS System Recovery is a perfect example. It's able to deal with this message download problem at once.
The program is designed mainly for iOS system repair – it can fix over 150 iOS system issues with a high success rate, including this issue. It can fix system crashes, iPhone stuck in Apple logo, and so on. Moreover, the program is easy to use even for beginners and none of your data is affected while it's fixing your device.
Fix the email message download error using FoneGeek iOS System Recovery.
We've told you "This message has not been downloaded from the server meaning" and some of the factors that cause it to occur. Although it can be an annoying issue, if you use the troubleshooting steps we've shared herein, you can be able to solve it. The easiest and most effective method is to use FoneGeek iOS System Recovery.
If there is underlying system issues or some unknown software bug that's causing the error, this tool will fix it within a few minutes. It offers a higher success rate than the other methods when it comes to fixing iOS system issues like this one. Moreover, it's simple to use, so we recommend you start with it first.
Joan J. Mims is interested in researching all tips about iPhone, iPad and Android. He loves to share useful ideas with all users.
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