How to Fix iTunes is Downloading the Software for This iPhone

DoubtUser Concern

“I get a prompt saying that iTunes is currently downloading the software for this iPhone and will install it when the download is complete. It takes over 2 hours and I can't move forward to restore my iPhone X. How long does iTunes take to download the software update? Please help!”

itunes download software stuck

Stuck on iTunes is downloading the software for this iPhone or iPad error? Don't worry. It is a common iTunes issue and may often occur when you try to update, backup, sync or restore iPhone/iPad using iTunes. Here in this post, we will introduce some major causes of this iTunes error and effective solutions to help you get out of this situation.

Part 1. Causes of iTunes is Currently Downloading Software for the iPhone

Actually, it's quite hard to figure out how long it will take for iTunes to download the firmware. It depends on various factors like software size, network speed, device condition, etc. And there are many different reasons that may cause the iTunes is download the software for this iPhone stuck issue. Before fixing this error, let's first check some possible causes of it.

  • Large software update size or unstable internet connection.

  • iPhone is unable to connect to iTunes Store or Apple server.

  • iPhone exit Recovery Mode due to the long-time downloading.

  • Interruption of USB connection due to damaged ports, faulty cable, etc.

  • iTunes software downloading is interrupted by other security software.

  • Other iTunes unknown errors like iTunes error 9006, 9808, or 3259 etc.

  • Mistakenly deleted some iTunes-related files.

Part 2. General Tips to Fix iTunes is Downloading the Software for This iPhone

We've learned the possible causes that are not allowing your iPhone to function smoothly. Now let's move forward and find some useful tricks to fix iTunes is currently downloading software for the iPhone error.

Tip 1. Update iTunes

An old iTunes version sometimes may lead to iTunes errors like iTunes is currently downloading software for the iPhone. First of all, you can check and update iTunes to the latest version to fix this error. On Windows, just open iTunes and click Help > Check for Updates, then follow the instruction to install the latest version of iTunes. On Mac, just go to the App Store and click on the Updates tab, click Update if there is the option.

update itunes

Tip 2. Reset Network Settings

A poor network on your iPhone will also cause iTunes is downloading the software for this iPhone stuck issue. In such case, you can try to reset network settings of your iPhone to deal with the iTunes software downloading error. Here are the steps: On your iPhone, go to Settings > General > Reset > Reset Network Settings. After the network settings are reset, you can check whether the iTunes error is still there or not.

reset iphone network connection

Tip 3. Remove Third-party Apps

Some third-party apps especially security apps on your iPhone will also conflict the iTunes software update downloading. You can try to uninstall these third-party apps to fix this issue and make iTunes download the software update for iPhone smoothly.

Tip 4. Force Restart iPhone

Force restarting is an effective way to fix various iPhone glitches, including this iTunes software downloading failure. The force restart method is quite different for various iPhone models, follow the steps below:

  • For iPhone 8 and Later: Press and release the Volume Up button quickly and repeat the same on the Volume Down button. Hold the Power button until Apple logo appears.

  • For iPhone 7/7 Plus: Keep pressing the Power and Volume Down buttons together until Apple logo shows up.

  • For iPhone 6 and Earlier: Keep pressing the Power and Home button simultaneously until you see the Apple logo.

force restart iphone ipad

Tip 5. Restore iPhone

If you are still stuck on iTunes is downloading the software for this iPhone issue, you can try restoring your iPhone from a previous iTunes backup. Here's how to do it:

  1. Ensure that your have the latest version of iTunes and launch it. Connect your iPhone to the computer via a USB cable.

  2. Click on the device icon and go to the Summary tab, then tap on the Restore Backup button.

  3. In the pop-up window, choose the most recent or any desired backup file and then tap on Restore.

recover data from itunes backup

Part 3. Fix iTunes is Downloading the Software for This iPhone without Data Loss

If you failed to fix this iTunes error with the above-mentioned tips, we suggest you try the ultimate solution – FoneGeek iOS System Recovery to fix the problem without data loss. It is a professional iOS repairing tool which can help you fix various iOS or iTunes issues, including the iTunes is downloading the software update for the iPhone, iPhone stuck on Apple Logo, Recovery mode or DFU mode, iPhone black screen of death, and more.


How to fix iTunes is downloading the software for this iPhone without data loss:

  1. Download FoneGeek iOS System Recovery and follow the on-screen instruction to install and launch it on your computer.

  2. Choose the "Repair Operating System" option in the main interface and then connect your iPhone to it with USB cable.

  3. Click "Fix Now" and follow the on-screen steps to put your iPhone into Recovery Mode or DFU Mode.

  4. Click "Download" to download the firmware package. After that, the program will start fixing iOS related issues that cause iTunes is downloading the software for this iPhone stuck.

connect ios device

After the fixing, your iPhone or iPad will back to normal condition. Then you can re-connect it to iTunes to continue updating or restoring. Instead of backing up iPhone with iTunes, you can directly rely on FoneGeek iOS System Recovery to do the work. When you enter the main interface of this software, you can choose to use FoneGeek iOS Data Backup & Restore feature to backup iPhone data to computer in once click. If you mistakenly deleted important data on iPhone or iPad, don’t fret, FoneGeek iPhone Data Recovery option of this program can help you get the lost files back easily. Feel free to leave us a message in the comment section if you have any question.

Sunday on Aug 30, 2020, 12:02:58 GMT / Post By FoneGeek to iPhone Issues

Highly interested in technology and mobile products, FoneGeek team devote to writing technical articles and sharing useful solutions to fix issues on iPhone/iPad and Android devices.

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