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Top 12 Ways to Fix Do Not Disturb Not Working in iOS 17

DoubtUser Concern

“I turned DO NOT DISTURB option ON few days ago and I was still getting notifications from social medias and the moon was gray. I restarted my iPhone thinking it would go away and be as normal as usual - DIDNT WORK, So I upgraded to iOS 17 beta and nothing has changed. Any suggestions?”

Do Not Disturb or DND is a helpful feature for managing all types of incoming notifications, ringtone and alarm sound on iPhone. If you don't want to be bothered by calls or texts, you can use Do Not Disturb to mute incoming calls, texts, as well as app notifications.

Do Not Disturb, however, maybe a hassle when it fails to work. Recently many iOS users complain that they're getting calls and text alerts despite having Do Not Disturb enabled.

Have you ever encountered the issue of Do Not Disturb not working on iPhone? Don't fret, this article will focus on this issue and provide all possible solutions to fix it.

do not disturb not working

Basic Solutions to Fix Do Not Disturb Not Working

Before taking advanced methonds, there are some basic troubleshooting tips you can try when Do Not Disturb failes to work on your iPhone after updating to iOS 17. You can start with the following:

1.1 Ensure Do Not Disturb is Turned On

To turn on Do No Disturb, go to Settings > Focus (skip this for iOS 14 and earlier) > Do Not Disturb. When you have this feature turned on, a crescent moon icon will appear in the status bar and on your lock screen.

turn on do not disturb

1.2 Check Do Not Disturb Settings

By default, Do Not Disturb will only mute your incoming calls and alarms when your iPhone is locked. If you want to mute all notications while using your iPhone, go to Settings > Do Not Disturb and choose "Always" in the Silence section.

check do not disturb settings

1.3 Turn Off Repeated Calls

When Do Not Disturb is turned on, all phone calls, texts and app notifications will be muted, but people can still contact you if they call multiple times.

This is due to the DND feature can be overridden by repeated calls from the same person. To avoid this, you can go to Settings > Do Not Disturb to turn off the "Repeated Calls" option.

turn off repeated calls

1.4 Disable or Change Do Not Disturb Schedule

If you found that Do Not Disturb only works at a particular time of the day, you should check if you have accidentally create a Do Not Disturb schedule. Head to Settings > Do Not Disturb to ensure the "Schedule" option is turned off.

disable do not disturb schedule

If you need to create a Do Not Disturb schedule, you should ensure the start time and end time are set correctly.

1.5 Change Contact Status

Same as Repeated Calls, your favorite contacts may also override the Do Not Disturb mode on your iPhone. When you favorite a contact, that person can still contact you at any time even when Do Not Disturb is enabled. You can check your favorite contacts and remove the contact from the list.

  • On your iPhone, open the Phone app and tap "Favorites" in the bottom-left corner.
  • Find the contact you want to remove and tap "Edit" in the top-right corner.
  • Then click the red minus button and tap "Delete" to remove the contact from the favorite list.

delete favorite contact iphone

1.6 Change Incoming Call Settings

If you have set Do Not Disturb to accept all incoming calls, you will still get phone calls when Do Not Disturb is turned on. In this situation, go to Settings > Do Not Disturb > Allow Calls From and ensure either "Favorites" or "No One" is selected.

change incoming call settings

1.7 Restart Your iPhone

If Do Not Disturb is still not working on your iPhone, you can try to restart the device. Press and hold either volume button and the side button (For iPhone with home button, just press and hold the side/top button) until the power off slide appears. Then you can drag the slider to turn off the device.

restart iphone

1.8 Reset All Settings

Do Not Disturb will only mute phone calls, texts and app notifications. Your alarms and reminders won't be turned off, which may interfere the function of Do Not Disturb.

In such case, you can consider resetting all the settings on your iPhone. Go to Settings > General > Reset and tap "Reset All Settings" to restore your device's settings to factory default.

reset all settings iphone

1.9 Update Your iPhone

The Do Not Disturb feature may stop working if there are problems with your iPhone's operating system. You can update your iPhone to the latest iOS version to fix the system errors. Go to Settings > General > Software Update and tap "Download and Install" if any new iOS update is available.

update iphone

Reset Restriction Settings to Fix Do Not Disturb Grayed Out

If Do Not Disturb feature is still grayed out after trying the basic troubleshooting tips above, it may be the reason that the service is restricted. You need to check your Restriction Settings to see whether the feature is restricted or not. Here are the simple steps you can follow:

Step 1. Open theSettings app and head over to General > Restriction.

iphone enable resitrictions screens

Step 2. You will be asked to enter the passcode to continue.

Step 3. After entering the passcode you set before and scroll down to click "Do Not Disturb While Driving", select "Allow Changes".

allow always

This can always fix the Do Not Disturb not working issue. You can have a try. If it is still not working, then continue to reading the solutions below.

Fix Do Not Disturb Not Working without Data Loss

Do Not Disturb related issues could be caused by iOS system bugs after upgrading to iOS 17. Take it easy, FoneGeek iOS System Recovery will help you fix the Do Not Disturb not working issue without restoring the device system. In other words, none of your iPhone data will be damaged or deleted by the program.

FoneGeek iOS System Recovery is a tool specialized in fixing different types of iOS issues. Check for more features of this powerful software below:


Here is how to fix the Do Not Disturb not working problem without data loss:

Step 1. Download and install FoneGeek iOS repair tool on your computer. Then launch it and choose the "Standard Mode". After that, connect your iPhone that has this problem to your computer using an USB cord.

connect ios device

Step 2. Once your device is detected, the program will display your device model and available firmware package. To continue, choose a version and click on "Download".

download firmware

Step 3. After the firmware is downloaded, click on "Fix Now" and the program will fix your iPhone automatially. When the repair process is finished, the device will reboot itself and the Do Not Disturb issue will be resolved as well.


Factory Reset Your iPhone (Data Loss)

You can consider restoring your iPhone to factory settings if the above solutions don’t fix the DND not working problem. This can be an effective way to fix most iOS issues although you may suffer from data loss.

  • Before doing the factory reset, it’s best to back up your iPhone with iTunes or iCloud first.
  • After the backup process, you can go to Settings > General > Reset > Erase All Content and Settings to reset the device.

erase all content and settings


The feature of Do Not Disturb on iPhone is one of the most frequently used features for most iOS users. However, this feature may sometimes stop working if you know little about the basic settings. If this feature is malfunction after upgrading to iOS 17, use the common solutions mentioned in this article to fix this issue.

Joan J. Mims

Joan J. Mims is interested in researching all tips about iPhone, iPad and Android. He loves to share useful ideas with all users.

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