Top 10 Ways to Fix iPhone Cutting Out During Calls

User Concern

“My iPhone cuts out at times while I'm talking to another party. Is there some setting that causes this to happen?”

Is your iPhone audio cut out on calls unexpectedly? You're not alone. This is a common issue affecting both new and old iPhone models. Some users even report that their screens turn black during calls and won't wake up.

Fortunately, there are simple solutions to fix this issue, and we'll cover them in this article. Below, we've listed effective methods to resolve the problem of iPhone cutting out during calls. Before we dive into these solutions, let's explore the reasons behind this issue.

Why Is My iPhone Cutting In and Out on Calls?

There are several reasons why the iPhone cuts out during calls. The most common ones include:

• Your device signals could be weak, and that’s why your iPhone keeps cutting out during phone calls.
• Pending iOS updates may as well be the reason behind this error. It could also be due to a recent change of time zone on your device.
• You may be getting interruptions during phone calls because your SIM card is damaged. So, ensure you have your SIM card set properly.
• Other common reasons include noise cancellation, software bugs, and so on.

Basic Solutions to Fix iPhone Cuts Out During Calls

The good news is that there are numerous ways to fix an iPhone that cuts out during calls. Here are some effective solutions that can help resolve the issue quickly. Let’s check them out.

Restart Your iPhone

If your iPhone automatically cuts out during calls, it might be due to minor glitches on the device. Restarting your iPhone can often resolve this issue easily.

For iPhone X or later, press and hold the Side button and either volume button until the "slide to power off" slider appears. For earlier iPhone models, press and hold the power button to get the slider.

Check the SIM Card

A faulty or damaged SIM card might be causing your iPhone to drop calls. To determine if this is the issue, remove the SIM card from your iPhone and inspect it closely.

Use a SIM card tray pin to eject the tray on your iPhone. Carefully inspect the SIM card for any damage. If it looks fine, place it back in the tray correctly and reinsert it into your iPhone. Turn on your device and have someone call you to see if the issue is resolved.

Enable Airplane Mode and Then Disable It

It may come as a surprise, but the Airplane mode can actually solve many iPhone problems, including iPhone cutting out during calls. So you can try turning it on and back off again. Follow these steps:

• Visit your phone’s home screen and open the Settings app.
• Go to Airplane Mode and turn it on.
• After around 6 seconds, turn it off again.

Enable LTE

Enabling LTE is essential since it enhances voice quality as well as data connections. Therefore, if your iPhone keeps cutting out during phone calls, we recommend you enable the LTE option. To do that:

• Go to Settings and then tap on Cellular.
• Open the Cellular Data option. Now tap on Voice & Data.
• Choose LTE from the displayed list, and then tap Enable LTE in the pop-up.

Turn Off Phone Noise Cancellation

The Phone Noise Cancellation feature can sometimes cause the iPhone not to work properly. Therefore, disabling it can help fix this issue of iPhone cutting out during calls. Follow these steps to do it.

• Go to Settings > General, and then tap the Accessibility option.
• Navigate down to Hearing Devices and tap on it.
• Check for the Phone Noise Cancellation choice and disable it.

Set Date and Time to Automatic

If you’re a regular traveler, you might notice iPhone cuts out during calls often. This is usually due to your device’s date and time. The solution for this is to set your phone’s data and time to automatic, and you can do that by:

• Go to Settings and then tap on General.
• Tap on Date and Time.
• Select Set Automatically to set your date and time automatically.

Update/Reset Your iPhone to Solve This Issue

Reset iPhone’s Network Settings

We did mention that when the network signals are weak, it can lead to iPhone cutting out during phone calls. You can deal with this by resetting the network settings. To do that:

• Visit Settings and tap on General > Transfer or Reset iPhone.
• Head to the Reset option and tap on it.
• Now, choose Reset Network Settings and enter your passcode to confirm it.

Update the iPhone’s Software

An outdated software could also lead to iPhone cutting out during calls. That's why it's advisable to update your iOS to the latest version.

Proceed to Settings and open the General option. Choose Software Update and simply tap on Install Now to get the latest version.

Update Your Carrier

Most of the time, when you have problems relating to calls or messages, there is a high chance that the problem is on the carrier’s end. In this case, it’s good to ensure you update your carrier so as to avoid encountering such issues. You can do that by:

• Open the Settings app and tap the General option.
• Go to the About section. From there, wait about 15 seconds until the message Carrier Settings Update is displayed.
• In case there’s a pending update, tap on Update.

100% Effective Solution without Data Loss

If your iPhone cuts out during calls, it may be due to a firmware error or system issue that basic solutions can't fix. In such a case, we recommend you use FoneGeek iOS System Recovery, which can effectively resolve almost all iPhone system problems without any data loss. So, if your iPhone keeps cutting out during phone calls or has other issues like getting stuck in recovery mode or a black screen, download this tool and have it fixed completely.

• Resolve over 200 iOS system issues, including iPhone cutting out during calls, iPhone being stuck in reboot loop, the Apple logo, or a black screen.
• Reset iPhone, iPad, or iPod touch without requiring a password, Finder, or iTunes.
• Upgrade or downgrade your iPhone without using iTunes.
• Compatible with all iPhone models and iOS versions, including iOS 17 and iPhone 15.

Steps to resolve iPhone cutting out during phone calls using FoneGeek iOS System Recovery.

• Download and install FoneGeek iOS System Recovery on your PC. Use a USB to connect the iPhone to the computer and launch the program. Head to the main window and click on the Standard Mode button.

• Click on Download to get the latest iOS firmware package for your iPhone.

• After downloading the firmware package, click on Fix Now. The program will now begin repairing your iOS system and also fix the iPhone cutting out during phone calls problem.

Conclusion

The iPhone cutting out during calls issue is something that you can fix using any of the basic solutions discussed above. So, try them out. If nothing works out, install FoneGeek iOS System Recovery on your computer and let it deal with any system glitch or bug that’s causing this error. It’s the most effective solution and will instantly get rid of the error without deleting any of your data.