7 Methods to Fix iPhone or iTunes Error 4013 (Even Exports Don't Know)

If you are reading this article, you may receive the message of "The iPhone could not be restored. An unknown error occurred (4013)" when restoring the iPhone system or updating iOS version. Actually, it is very common to encounter an issue of iPhone error 4013 (also called iTunes error 4013), which will stop the update or restore progress. Error 4013 is the meaning that the iPhone is disconnected with iTunes. This error sounds to be difficult to deal with. But worry not, we have different methods that could be used to fix iPhone error 4013.

What Caused iPhone Error 4013?

As what we said at the beginning, iPhone or iTunes error 4013 is mainly the result of hardware issue or device connection problem. In short, not like other complex iPhone or iTunes issues, it is relatively simple to get this issue resolved. Well, generally speaking, you can quickly get rid of this error after reading this post.

How to Fix iPhone Error 4013

1. Check Device Connection

Well, when you are using iTunes to restore iPhone system, iTunes error 4013 may occur if iPhone is not successfully connected with iTunes. Thus, you should examine if the usb cable and charger is qualified to connect the device to pc. To do that, you can use a different USB cable or connect the device to one different computer to check whether you can still receive such a message. If the answer is yes, then keep reading to explore more tips.

check device connection

2. Reboot iPhone/iPad

Unplug the device and restart it is also said to be useful to remove this error. It only takes several seconds to reboot an iPhone. Simply press and hold the Power button and Home button simultaneously for nearly 8 seconds and the device will be restored.

After the reboot, reconnect the iPhone with iTunes and try again to restore your iPhone system or upgrade iOS version.

reboot iphone

3. Clean Up iPhone Space

The iPhone error 4013 will also occur if there is no sufficient free space to install the restore or update package. Therefore, it is necessary to check your iPhone storage first, then clean up the storage and verify whether the error could be removed or not.

check iphone storage

4. Check Wifi Connection

Not only iTunes error 4013, other iOS or iTunes related issues could also be caused due to poor wifi network connection. Thus, stable wifi network should be ensured as well.

Step 1. Turn off the wifi connection on both your iPhone and computer. Then reconnect the network on both the 2 devices after several minutes.

Step 2. Has the error be resolved? If not, then connect the 2 devices with another strong wifi network.

check iphone network connection

5. Fix iPhone Error 4013 by Factory Reset iPhone

There is still one-fit-all scheme that will make it easy to fix iPhone error 4013 or 4014, by resetting all settings on iPhone. Below are the steps to factory reset the device.

Step 1. First and foremost, you’d better create a full backup of your iPhone in case of data loss.

Step 2. Heading to Settings > General > Reset, then scroll down and select ‘Erase All Content and Settings’.

Step 3. Then you will need to enter the passcode to confirm the reset process.

fix iOS system

6. Repair iPhone Error 4013 or iTunes Error 4013 without Data Loss

This article has introduced several different fixes to repair iPhone error 4013. However, this program will be hard to settled down if it is caused by the system error. If unfortunately, you doubt that your iPhone is suffering from a system issue, try the software recommended in this part. With FoneGeek iOS System Recovery, you can instantly fix this iPhone error 4013 without losing any data on the device.

FoneGeek iOS System Recovery - Resolve iPhone and iTunes Issues

  • If your iPhone is stuck in recovery mode/dfu mode, black screen of death, looping on start, touch id/screen not working, etc, use this tool to get them fixed.
  • Fixed iTunes error 4013, error 9, error 14, etc. in one click.
  • Easy to use. No data loss.
  • Works for all iOS devices along with the newest iOS 14/13.


How to Fix iPhone/iTunes Error 4013 with FoneGeek iOS System Recovery

Step 1. Download and launch free trial of PR program on your computer. Then select "Repair Operating System" on the main window.

choose repair mode and connect the device

Step 2. To fix your iPhone issue, you will be required to connect the device to the computer and click "Download" to start the download process.

download firmware package

Step 3. Due to the data size of the firmware package, the download process will take for a while. After downloading the firmware package, your iPhone will be in normal mode.

repair ios system

7. Fix iPhone Error by Putting iPhone into DFU Mode

There is an alternate method that will also work if all the above mentioned methods are not useful. You can put your iPhone to DFU mode to fix it. This method could be your last choice, as you are in great risk of losing all data and contents you saved on your iPhone. Meanwhile, all the settings will also be reset to default settings. Then how you can do to enter the device into DFU mode (for iPhone 8/X/XS/XS MAX)?

Step 1. Turn off the iPhone first.

Step 2. Connect the iPhone to the computer's USB port via the USB cable, then open the latest iTunes tool that is already installed on your computer.

Step 3. Press the power button and volume down button (down button) at the same time, then hold it down for about 10 seconds at the same time.

Step 4. Then release the power button and continue to hold down the “Volume Down” button until the screen goes black.

put iphone into dfu mode

It means that your iPhone XR has successfully entered DFU mode, you can release the button now.

Have you understood what iPhone error 4013 is and how to remove this error after going through this article? If you are worried that your iPhone data will be affected when fixing this error, then  FoneGeek iOS System Recovery is recommended here. With this tool, you will never need to worry that your iPhone data will be deleted or erased.


By Joan J. Mims

Posted on May 05, 2019, 12:43:51

Joan J. Mims is interested in researching all tips about iPhone, iPad and Android. He loves to share useful ideas with all users.