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Touch ID Not Working on iPhone? Try 9 Solutions Here

Touch ID, a fingerprint identity sensor, makes it easy for iOS users to unlock device, log into apps or make purchases in App store, iTunes store, iBooks store instead of entering Apple ID password. However, many users complain that Touch ID not working after screen replacement or iOS 15 upgrade. You can imagine how inconvenient it is if the Touch ID stops not working on iPhone.

Why is theTouch ID not working on iPhone? Chances are that the calibration is not done properly, or your fingers/ home button are sweat, moisture. Maybe we have no way to figure out what went wrong, we have tips to fix it.

Tip 1: Keep Finger and the Home Button Clean and Dry

The most immediate cause of Apple ID performance is the home button and your finger. Check whether the home button is full of dust, or check whether there is sweat on your finger as well. If necessary, take a clean and dry cloth to wipe the home button and your hands, then try again.

keep finger dry

Tip 2: Properly Scan Your Fingerprint

Due to the sensibility of Touch ID, you need to correctly use this button. All that was needed to press the Touch button lightly to allow the iPhone a few seconds to recognize your fingerprint. What’s more, ensure that your finger is completely lying on the Touch button.

Tip 3: Remove Case/Protector from iPhone

The fingerprint scanner may sometimes be blocked if your iPhone is protected with a case. Besides, it will consume much battery, which may prevent the iPhone from read your fingerprint.

Tip 4: Delete and Reset Touch ID Fingerprint

Another feasible way forward is to deleted the Touch ID Fingerprints from iPhone settings and reset a new one.

Delete Fingerprint: To do so, go to “Settings”, scroll down to click on “Touch ID & Passcode”. Choose one Fingerprint that you set before and select “Delete Fingerprint” to get it removed.

Add a new Fingerprint: Still go to “Settings” - “Touch ID & Passcode”, click “Add a Fingerprint” to reset the fingerprint when prompted.

delete and add fingerprint

Tip 5. Disable and Enable Touch ID for Apple Pay, iPhone Unlock, iTunes/App Store

If you are still having this issue, turn off and turn on the Touch ID for Apple Pay, iPhone Unlock, iTunes/App Store. Here are the steps:

Open up Settings on iPhone, click on “Touch ID and Passcode”- iTunes & App Store to enter the password, then turn off Apple Pay, iPhone Unlock, iTunes&App Store. Restart your iPhone and repeat the steps above to enable Apple Pay, iPhone Unlock, iTunes & App Store.

disable enable touch id

Tip 6. Reset Network Settings on iPhone

After resetting network setting, all the saved Wifi passwords and added bluetooch devices, mobile data settings will be erase. But the personal data on your iPhone such as photos, videos, app data will be kept.

  • Open iPhone Settings and click on General.
  • Scroll down and select ‘Reset’. Click on ‘Reset Network Settings’ and enter the passcode.
  • Confirm to reset network settings by typing into the iPhone passcode.

reset network settings

Tip 7. Check for iOS Update

After releasing the new feature of Face ID, problems on Touch ID occur frequently. To cover Touch ID not working issue, Apple has updated new iOS version.

So you can update your iPhone to the latest OS and check out whether this strategy is useful or not.

Tip 8. Force Restart Your iPhone

If the Touch ID is still not working after update, you can force restart your iPhone.

To restart your iPhone with Touch ID, keep pressing down the Power button and wait for Apple logo appearing. Then slide to turn off the device.

Tip 9. Fix 'iPhone Touch ID Not Working' Without Data Loss

It is very common to get the iOS issue of ‘iPhone touch ID not working’ after upgrading your iOS system to iOS 135 or iPadOS 15. This kind of issue could be fixed with the method above or with a professional program. FoneGeek iOS System Recovery is such a fixing program that contains the powerful features of fixing iOS system. Besides, the remarkable features make it possible to repair common issues with no data loss.

Core Features of FoneGeek iOS System Recovery:

  • Different fixing modes are supplied with the program that enables you to repair issues with the higher success rate.
  • Large number of iPhone issues can be repaired with the tool, including iPhone stuck in reboot loop, iPhone is stuck on black screen/Apple logo, etc.
  • It is 100% secure to use the program.Not data will be disclosed or get lost.


How to Fix ‘Touch ID Not Working on iPhone’ Issue after Updating to iOS 15

Step 1. Open the application on your computer. Then go to ‘Standard Mode’ mode from the given options on the main interface.

choose repair mode

Step 2. Then connect your iPhone to computer and follow the instructions on the interface to put the iPhone into DFU mode. When the device is put into DFU mode, the program will detect the firmware package for the iPhone system.

download firmware package

Step 3. Click ‘Download’ and the program will start to repairing the touch ID problem automatically.

fix now

If the tips above are not doing anything to you, you need to consider contacting Apple service center for help, as there might be a hardware issue of your iPhone.

Whenever and wherever your iPhone is on the fritz, some basic measures are worthy to be taken before you take it to local Apple store to repair, it’ll save your time and money. Still having this problem on the device or having any feedbacks to the tips supplied in this post? Leave your comments below to so that we can offer more specific tips.

Edwin J. Parke

As a professional writer who is interested in technology, Edwin J. Parke has helped thousands of users by offering various tips to solve their problems.

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