How to Turn Off Find My iPhone When Phone is Broken (5 Ways)

User Concern

“My iPhone fell in the pool and I needed to get a new one. I can not update the new phone without turning off Find My iPhone on the old phone, but it is damaged and I can not go into the phone. How can I turn it off so I can start up the new phone?”

Find My iPhone is an excellent feature to locate your iPhone and prevent unauthorized access to your data when the device is lost or stolen. However, in some situations, the feature can also cause hassle.

If your iPhone is broken and you plan to take it to the Apple Store for repairs, you will be suggested to turn off Find My iPhone first. How to turn off Find My iPhone when the phone is broken or locked?

Don't worry; we will go through all the possible methods to access the settings on a damaged iPhone. Read on to discover the best solutions about how to turn off Find My iPhone on a broken/damaged iPhone.

Turn Off Find My iPhone on Broken iPhone via iCloud (Password Required)

If you have your Apple ID credentials, you can easily turn off the Find My iPhone feature remotely through iCloud. Simply go to the "Find iPhone" section in your iCloud account, where you’ll find the option to disable the feature. Here’s how to do it:

• Go to iCloud.com from a web browser and sign in to your account. From the iCloud interface, click on Find iPhone.
• Expand the All Devices dropdown menu at the top of the page and select the device you want to remove.
• Then, click Remove from Account in the popup window and confirm your action to proceed.

Important Note:

• Turning off the Find My iPhone feature won’t delete any data from the device; you'll need to perform a factory reset to erase it.
• Keep in mind that erasing an iPhone through iCloud is permanent, so make sure to proceed carefully.

Turn Off Find My iPhone When Phone is Broken from Another Device (Password Required)

Another easy way to turn off the Find My iPhone feature is through another Apple device with the Find My app. To be more detailed, you will be required to have another Apple device running on iOS 13 or later. Here is what you need to do:

• Unlock the Apple device and launch the Find My app. Then, sign in to the Apple ID you used on the broken device.
• Click on the Devices option to see all the devices connected to the Apple ID.
• Choose the broken device and tap on Remove This Device. Enter your Apple ID password when prompted.

Turn Off Find My iPhone on Broken Phone without Password

Unable to turn off the feature using the above methods? Don't worry; let us bring in the FoneGeek iPhone Passcode Unlocker. It is a powerful tool that enables you to quickly and efficiently turn off Find My iPhone on your broken phone. You don't even require any sort of password with this software.

Here are some other features of FoneGeek iPhone Passcode Unlocker:

• Remove passcode, Face ID, and Touch ID from iPhone, iPad, or iPod.
• Bypass Apple ID, MDM Screen, and MDM profile.
• Fix your disabled iPhone without iCloud or iTunes.
• Works well wtih all iOS versions and iPhone models, even iOS 18 and iPhone 16.

Now let's see how to use the FoneGeek iPhone Passcode Unlocker in easy steps:

• Download and install FoneGeek iPhone Passcode Unlocker on your PC. After installing the tool, launch it and press the "Unlock Apple ID" option on the interface.
• Connect the iPhone/iPad (which is broken) to your PC via USB or lightning cable. Once the devices are detected, press the "Start Unlock" button.
• FoneGeek will remove the Apple ID from your iPhone/iPad. The procedure will require a few minutes. Once done, your iPhone will restart, and the Apple ID and relevant features on the device will be removed.

Turn Off Find My iPhone on Broken Phone with Touch Screen Capacity

Yes, turning off the Find My iPhone on a broken iPhone is possible if it has the touch screen capacity turned on. Here are the steps you need to implement:

For iOS 10.3 and later versions

• Use the touch captivity feature to open Settings on your device.
• Press Your Name and then go to iCloud.
• Now, choose Find My iPhone and turn off the toggle bar beside it.
• Put in your Apple ID credentials in the popup, and then press Turn Off.

In case your iOS version is 10.2 or below, the steps to turn off Find My iPhone are as follows:

• Go to the Settings app on your iPhone and open it.
• Tap on the option of your name.
• Select the Find My iPhone option from the list.

Similar to the procedure for iOS 10.3 and later versions, you will be prompted to enter your iCloud login credentials. Once you provide the necessary information, Find My iPhone will be turned off on your iOS device running version 10.2 or earlier.

Turn Off Find My iPhone on Broken Phone in Recovery Mode

If you're dealing with a broken iPhone and need to turn off Find My iPhone, using recovery mode is an effective solution. This method allows you to disable the feature even when your device is unresponsive or locked. Here is the step-by-step guide to turning off Find My iPhone on a broken device using Recovery Mode:

Step 1: Connect your iPhone to your computer using a cable and wait for the computer to recognize the device.

Step 1: Put your broken or damaged iPhone into Recovery Mode. The process varies depending on your iPhone model:

• For iPhone 8 and later: Press and quickly release the Volume Up button, then the Volume Down button. Press and hold the Side button until you see the recovery mode screen.
• For iPhone 7 and 7 Plus: Press and hold the Volume Down and Side buttons until you see the recovery mode screen.
• For iPhone 6s and earlier models: Press and hold the Home and Top (or Side) buttons until you see the recovery mode screen.

Step 2: Connect your iPhone to a computer using a USB cable. Open iTunes (on Windows or macOS Mojave and earlier) or Finder (on macOS Catalina and later).

Step 3: When prompted, choose the option to Restore. This will erase your device and disable Find My iPhone.

FAQs About Turning Off Find My iPhone

Do you need to turn off Find My iPhone to replace the screen?

The Find My iPhone feature needs to be turned off when you send it for repair or screen replacement. It is a requirement of the relevant insurance program and claims process. The repair services can even charge you more if you don’t turn the feature off.

What happens when you turn off Find My iPhone?

When you turn off Find My iPhone, you won't be able to track your device if it's lost or stolen, and the Activation Lock, which stops others from using your phone without your Apple ID, is disabled.

Does Find My iPhone work when my iPhone is damaged?

Yes, Find My iPhone stays ON unless you manually turn it off. Whether your iPhone is slightly damaged or completely broken, the feature will keep working.

Can someone see when you use Find My iPhone?

No, people cannot see when you use Find My iPhone to locate your device. The feature works quietly in the background without notifying the device’s user.

Should I turn off Find My iPhone before resetting my iPhone?

When Find My iPhone is enabled, resetting your iPhone to factory settings won’t disable it. Instead, the device will display an activation lock tied to the previous owner's Apple ID. To avoid this, turn off Find My iPhone and create a backup before resetting. This will remove the activation lock, allowing you to set up the device as new without problems.

Conclusion

After reading the article, you should know how to turn off the Find My iPhone when the phone is broken. We have introduced several solutions, as well as the FoneGeek iPhone Passcode Unlocker tool that enables you to fix the issue quickly. We hope you will be able to turn off the feature successfully following the guide. Thanks for reading!