Fix iTunes Could Not Restore the iPhone Because the Password Was Incorrect

"Ok, so I tried the new version of iOS 14 (cool features by the way) and now I am trying to restore from an archived backup of iOS 10 12 before I installed the iOS 14. It says that the password is incorrect. It does not prompt me to enter a password though. Anyone know how I can solve this problem?"

When you switch to the new iPhone 11, iPhone 11 Pro or your precious data are lost, you'll need to restore your iPhone from previous backup. It is also one of the reasons why iTunes/iCloud is developed. iTunes will ask you to enter the password when you restore from an encrypted iTunes backup, what you can do is to enter the correct password.

Speaking frankly, like the case above, more and more Apple users are facing the problem of "iTunes could not restore the iPhone because the password was incorrect", "iPhone backup wrong password", etc. It simply means that the password you entered to decrypt the iTunes backup is totally incorrect. What you can do depends on what you want now! If you have important files saved in iTunes, you have to try all the possible passwords that you remembered to restore the iTunes backup. If what you want are also saved in iCloud, then restoring with iCloud backup is a better choice. Read on to find out solution that works best for you to fix iTunes restore failed due to wrong password.

iTunes could not restore the iPhone because the password was incorrect

1. Try As Many Possible Passwords As You Can

If you have forgotten or only remembered part of the password, try this way. It is possible not the most time-saving but the easiest option to fix this issue. The password may be the following:

  • Apple ID password
  • Try the password of all the emails that you have
  • Any anniversary or birthday date
  • The simplistic password, such as 123456, 888888, 654321, abcdefg, etc.
  • Bank card password

If none of the above does the trick, try the following solutions.

2. Find iTunes Backup Password Using Keychain (for Mac Users Only)

If you have ever saved your iTunes backup password on Keychain, it would have little difficulty finding the correct password. Here's how to do it:

  1. Head over to Application > Utilities > Keychain Access on Mac.

  2. Input "iPhone" in the search box and find the option of "iPhone Backup".

  3. Open the iPhone backup via double-clicking it. Check Show password and enter the keychain password. After that, the iPhone backup password will pop up.

find itunes password via keychain

3. Fully or Partially Restore iPhone with an iTunes Alternative

If you have run into problems when you tried to restore from iTunes backup, you should have the idea of finding an iTunes alternative to restore want you want from iTunes backup. FoneGeek iPhone Backup & Restore tool is the one that you want! This tool has powerful features that can meet your needs.

  • It helps to transfer all data or only Messages, iMessages, WhatsApp messages, WeChat, Contacts or other data from iTunes, iCloud backup or the backup made by the program to save your time and space.
  • You can make a full or partial backup for free with this program.
  • It allows you to export more than 20 types of data from your iPhone or from iTunes/iCloud backup in one click.
  • It is safe and easy to use and compatible with multiple iOS devices and iOS versions, including iOS 14.
  • Network connection is not needed to backup or restore.


How to fully or selectively restore iPhone from iTunes backup with this iPhone Backup & Restore tool

To restore a full or partial backup from iTunes to your iPhone, try the steps below:

Step 1. Install and launch iPhone Backup & Restore tool on your computer and choose the mode of "Backup & Restore".

backup restore

Step 2. On the nex windows. All the backups made by iTunes or the program will be listed. Choose the iTunes backup that you want to restore from and click "Next".


Step 3. On next window, you will have the chance to view the data on iTunes backup after the scanning process. Choose the data in the iTunes backup and tap on "Export to Computer" or "Restore to Device".

preview backup

4. Restore the Full Backup with iCloud

To restore from iCloud backup, you should note that all data and settings will be erased. Thus make a full backup of your device is required.

  1. Before restoring, you have to reset your iPhone as the new one. To do it, go to Settings > General > Reset > Erase All Content and Settings to reset your device.

  2. Turn on the screen and you will see the Hello screen. Follow the instructions until you go to the "Apps & Data" screen. Click "Restore from iCloud Backup".

  3. Sign in with the Apple ID and all the previous iCloud backups will be listed. Choose the most recent backup and the restoring process will get started. Keep your device with WiFi connection during the whole process, or the restoring process will be interrupted.

restore from icloud backup

All solutions are introduced for you if your iTunes could not restore the iPhone because the password was incorrect. Choose the best alternative for yourself to fix this issue. You can also leave a comment below or share the page to any others who are encountering the same problem.


By Edwin J. Parke

Posted on Aug 08, 2018, 10:58:23

As a professional writer who is interested in technology, Edwin J. Parke has helped thousands of users by offering various tips to solve their problems.