5 Easy and Free Ways to Fix iPhone Froze During iOS 14 Update

Apple has released new iOS systems more frequent in recent days. So many Apple fans cannot wait to ugdating to the newest system. However, they may have encountered some minor problems during the process of updating, such as the iPhone freezes all of a sudden. In fact, several users have reflected the problem on Apple's technical support forum as follow: ‘Help! My iPhone XS is frozen after trying to update to the new iOS 14. It was estimating download time and then went to an almost black screen (it kind of glows now).’ So what can be done to tackle such difficult issues? Keep reading to select the best solution to the problem of iPhone froze during update.

Part 1. Why is Your iPhone Froze During the Update Process

Your iPhone will possibly freeze during the upgrade process under the circumstances below:

  • There is no enough free space on your iPhone to install the new iOS system, you need to clear up the iPhone storage to free up more space.
  • Some corrupted apps or files on the iPhone are not compatible with the newly installed system.
  • Your iPhone disconnect with WiFi during the update process is also one of the most common reasons for the device freezing problem.

lost iphone messages without backup

Part 2. Force Restart the Device When iPhone Is Frozen During the Update

It is known that restart the device is the most immediate way to resolve most problems on iPhone, iPad and iPod touch. To do it:

Hold down the Power button together for 8-10 second a slide bar appears. Drag the slide bar to turn off the device. Then turn it on and check whether the update process can run smoothly or not.

turn off and turn on iphone

Part 3. Restore iOS Operating System with iTunes (Data Loss)

Try to restore iOS system with iTunes is also possible to fix iOS update frozen on iPhone and iPad. Follow the procedures below to initial:

Step1. Connect the device to your computer running iTunes with the latest version.

Step 2. The iPhone will be detected by the iTunes itself. Click “Trust this computer” on your iPhone if it is the first time connected to iTunes.

Step 3. Click on ‘Summary’ option and select ‘Restore iPhone’ button to perform a restore process

Note: It is the best to back up your iPhone data in advance, as restore from iTunes backup will wipe all the contents completely.

restore ios system

Part 4. Fix iPhone Frozen During Update Issue without Data Loss

Restore the system with iTunes is not recommended if you have no chance to back up your iPhone. FoneGeek iOS System Recovery program can assist a lot to repair iOS 14 stuck on updating. It is easy to use and has obtained high reputation from some popular sites.

Core features of iOS System Recovery:

  • It assists to resolve upgrade failure issues as well as other difficult iOS issues (white or black screen, WiFi greyed out or not working, caller id problem, etc.)
  • The existing data on your device will not be affected or erased.
  • It supports the newest models of iPhone, iPad and iPod touch, such as iPhone 12, iPhone 11, iPhone XS, iPhone XR, iPhone XS Max, iPhone X, iPhone 8, etc.


Here are the steps to fix iPhone frozen during update issue:

Step 1. Go to the official site of iOS System Recovery or click the download button to download and install the repair program on your computer. Launch it and you will be required to connect your device to PC. Take an USB cable and connect the iPhone with the program. Click ‘Start’.

choose repair mode and connect the device

Step 2. When the iPhone is recognized by the program, the basic information will be detected as well. The next step is to click ‘Start Repair’ to download the firmware package and the program will start to download and install the latest iOS version. What you need to do is wait and have a relax.

download firmware package

Part 5. How to Prevent iPhone from Freezing During Update

Since it is not that convenient to fix update issues, it is better to take preventive measures to avoid this kind of issues.

  • Clean up the junk files regularly to free up at least 250 MB storage on your iPhone.
  • Always keep the installed applications up to date.
  • For jailbreak devices, do not install too many plugins to avoid plugin conflicts and reduce the battery usage.
  • Restart your phone regularly to help clean up and free up memory.
  • Regularly make a backup of your iPhone data via iTunes or iCloud to avoid any data loss.

After trying the solutions offered above, you may have installed the newest iOS 13 successfully. In the future, when you encounter any other iPhone issues hard to be resolved, it is advisable to take some measures to get it fixed manually before taking the device to Apple store.


By Edwin J. Parke

Posted on Jul 07, 2018, 10:14:31

As a professional writer who is interested in technology, Edwin J. Parke has helped thousands of users by offering various tips to solve their problems.