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13 Ways to Fix iPhone Voicemail Not Working in iOS 15

DoubtUser Concern

“Has anyone had issues with visual voicemail not working on iPhone running iOS 15? I hadn't noticed until last week and I still can't get my voicemail to work.” - Donel.hob from Apple Community

Recently, we've got numerous complaints from our users who say that voicemail app on their iPhone or iPad is not working as it should. It's really frustrating when voicemail stop working, especially for those were waiting an important call from a friend or a client.

In case you've jump into the same trouble and found out that voicemail is not working on your iPhone soon after updating to iOS 15, then this article will prove very useful to you.

Here we will address some of the most common iPhone visual voicemail not working problems, as well as what should be done to fix the error and get the voicemail running normally again on your iPhone or iPad.

Common iPhone Voicemail Not Working Problems

Before we get to the solutions, it is important to understand some of the common iPhone voicemail issues that you may encounter. In this way, it can be easier to determine the best solution for your particular problem. These common issues include the following:

  • Your iPhone is not showing or downloading voicemail messages.
  • You can't set up voicemail after iOS 15 update.
  • You don't receive alerts or notifications about voicemails.
  • Callers are not able to leave a voicemail message.
  • Voicemail is currently unavailable or you cannot access voicemail.
  • You are getting duplicate or multiple copies of voicemail messages.
  • You can't hear or listen to the voicemail messages.
  • You can't delete the voicemail messages.

The following are just some of the most effective solutions if you are facing one or more of the above iPhone voicemail not working issues:

Fix 1: Reopen the Phone App

One of the easiest ways to get the iPhone voicemail feature working properly again is to close and reopen the Phone app. This is the best solution to try before attempting any more invasive solutions. If you still can't get voicemail to work smoothly even after closing and reopening the Phone app, try the next solution.

reopen phone app

Fix 2: Force Restart Your iPhone

The next simple solution to try if your iPhone's voicemail not working properly is to force restart the device. This will be particularly helpful if the iOS system has a glitch that could be causing the problem. Here's how you can force restart your iPhone:

  • For iPhone 8 or later - Press and quickly release the Volume Up button and then press and quickly release the Volume Down button. Now keep holding the Power (Side) button until you see the Apple Logo.
  • For iPhone 7 and 7 Plus - Press and hold the Power and Volume Down buttons together until the Apple Logo appears on the screen.
  • For iPhone 6 and earlier - Press and hold the Home and Power button at the same time until you see the Apple Logo.

hard reboot iphone

Fix 3: Verify If Voicemail is Set Up Properly

It is not uncommon for an iOS update to change the handset configuration. So, if you are experiencing voicemail issues after an iOS 15 update, it is a good idea to check if voicemail settings are set up correctly. Here's how you can do that:

  1. Open the Phone app and choose "Voicemail", then tap on "Set Up Now".
  2. On this page, create a new password for voicemail and then tap "Done".
  3. Choose a default greeting message or record one and then tap "Done" to save it.

set up voicemail

Fix 4: Turn Airplane Mode On and Off

Toggling Airplane mode on and off is also an effective solution to fix voicemail issues on your iPhone or iPad. You can go to Settings > Airplane mode and turn it on. Wait a few seconds and then turn it off again. Also, you can simply do that in Control Center.

airplane mode

Fix 5: Try to Call the Voicemail Directly

Open the Phone app and click on Keypad on the bottom. Keep pressing the number 1 and it will directly call the voicemail.

phone keypad

Fix 6: Turn Cellular Service Off and On

There are 2 ways to toggle the Cellular service on and off: via Settings and Control Center.

Open Settings on iPhone and click on Cellular, turn off the "Cellular Data" feature and turn it back on after 30 seconds.

enable cellular data

Fix 7: Turn Off WiFi on iPhone

Some users said that they successfully fixed this voicemail issue by turning off WiFi on iPhone. To disable Wifi on iPhone, you can go to Control Center or click on Settings > WiFi to turn it off.

turn off wifi

Fix 8: Toggle Off Call Forwarding on iPhone

If Call Forwarding feature is set up, it may cause conflicts with voicemail. You can go to Settings > Phone > Call Forwarding to turn it off.

call forwarding

Fix 9: Automatically Set Date & Time on iPhone

Some users have also suggested reset Time Zone and automatically set the time. Go to Settings > General > Date & Time and select "Set Automatically".

set automatically

Fix 10: Reset Network Settings

Resetting network settings on your iPhone could also work to solve this problem. But keep in mind that you will have to sign in to all your networks again after doing this. To reset iPhone network settings, follow these simple steps:

  1. Open Settings on your iPhone.

  2. Go to General > Reset and tap on "Reset Network Settings".

  3. Enter your device's passcode to confirm the reset and wait for the process to be completed.

reset network settings

Fix 11: Reset Voicemail Password

You may also be able to fix the problem with voicemail on your iPhone by resetting the voicemail password. Here's how to do it:

  1. Begin by contacting your carrier's service about the problem. Be sure to be as detailed as possible.

  2. Now on your iPhone, open the Phone app and then navigate to the voicemail tab.

  3. A popup will appear telling you to set up your voicemail. You can tap "Change Voicemail Password" to reset the password.

reset voicemail password

Fix 12: Check & Update Carrier Settings

You can also try to update the carrier settings to see if this will fix the problem. Here's how to do that:

  1. Open the Settings and then go to General > About.

  2. If an update is available, tap "Update" to update the carrier settings.

update carrier settings

Fix 13: Fix iPhone Voicemail Not Working without Data Loss

If all the solutions above fail to work, the problem might be the iOS system itself in which case you might need an iOS system repair tool. One of the best tools to use is FoneGeek iOS System Recovery. The program is very simple to use and will repair any iOS issues without data loss including voicemail related problems, iPhone stuck in Recovery mode, DFU mode, white Apple logo, black screen, keeps restarting, etc. Plus, it is fully compatible with the latest iOS 15 and iPhone 13/12 Pro (Max).


To fix voicemail not working on iPhone problem, download and install the iOS repair tool on to your computer and then follow these simple steps:

Step 1: Open FoneGeek iOS System Recovery software on your computer after successful installation and in the main window, select the "Standard Mode" option.

choose repair mode

Step 2: Now connect your iPhone to the computer via USB cable. The program should automatically detect the device.

connect ios device

Step 3: The program will immediately search for the latest firmware for your device. Select a proper version and click on "Download" to begin downloading the firmware package.

download firmware

Step 4: When the firmware has been downloaded, click on "Fix Now" and the program will begin repairing the device. Please keep your iPhone connected to the computer and wait for the process to complete.


The whole process will take only a few minutes. The device will restart in normal mode and the iPhone voicemail not working problem should be gone.

Edwin J. Parke

As a professional writer who is interested in technology, Edwin J. Parke has helped thousands of users by offering various tips to solve their problems.

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