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5 Easy Ways to Fix iPhone Passcode Not Working Issue (2021 Update)

DoubtUser Concern

“When I enter my passcode, the same passcode I have been using for 3 years, it was wrong...now my iPhone is deactivated. Why does this happen? How do I solve this without deleting everything on it?” 

To prevent others from stealing the privacy information of your iPhone, password should be set on the device to protect the security. It will be very anxious if iPhone passcode is not working and the device gets bricked finally.

iphone passcode not working

So, why is iPhone passcode not working? Some users said that their iPhone passcode is not working after upgrade. Others left the comment that they enter the wrong passcode for more than 10 times, and the device finally gets disabled. In this article, 5 ways are introduced to fix iPhone passcode not working error.

Part 1. What Happens When iPhone Passcode Is Not Working

You will be locked out of your iPhone when you attempt to input the wrong password continually . After the device being locked, the message of "iPhone is disabled, try again in 1 minute" will appear on the locked screen. If the password you input is still incorrect 1 minute later, the message of "iPhone is disabled, try again in 5 minutes" will appear. And if youenter the incorrect password too many times, the waiting period can also be 15 or 60 minutes.

iphone is disabled

And the worst result is that the iPhone will be disabled and the "Connect to iTunes" logo will appear on the screen. That's to say, you will not have any opportunity to enter the password anymore. And you'll need to erase your iPhone, which deletes all data and settings including the screen passcode.

Part 2. What to Do When Passcode Is Not Working on iPhone

1. Force Reboot iPhone

If the iPhone passcode is not working, force reboot the device could be one of the optional method. Besides removing screen lock, other minor issues that you have on your iPhone could also be fixed by forcing reboot. It will not erase the content on the device. You can force reboot the device even if the screen is blank or the button is not responding.

The steps to restart iPhone vary from different models of iPhone. Please follow the steps below:

  • For iPhone 8 and Later Versions: Press the volume up button and release it quickly. Press the volume down button and release it quickly. Then press and hold the side button until you see the Apple logo.
  • For iPhone 7 and iPhone 7 Plus: Press and hold the side button and volume down button for at least 10 seconds until you see the Apple logo.
  • For iPhone 6s or Earlier Models: Press and hold the home button and the top (or side) button for at least 10 seconds until you see the Apple logo.

force reboot iphone

2. Restore iPhone with iTunes

The most commonly-used method to unlock iPhone is restoring iOS system via iTunes. If you have the latest version of iTunes installed on your computer and you have backed up your iPhone with iTunes before, iTunes would be the best choice for users who have problems of iPhone passcode not working. Check the steps below:

Step 1: Connect the locked iPhone to your computer that you have ever synced with before the device is disabled.

Step 2: If the computer requires you to click Trust on the iPhone screen, then try another computer or simply put iPhone into Recovery mode.

Step 3: When iTunes detects the disabled iPhone, you will see the option to Restore or Update. Choose "Restore" to proceed.

itunes recovery mode iphone

Step 4: iTunes will download software for your iPhone. Wait for the process to complete, your iPhone will be reset as a new one and you can set a new passcode now.

3. Erase iPhone with iCloud

If you have signed in iCloud on your iPhone and the Find My iPhone option is turned on, you can try to erase your iPhone with iCloud to remove the screen password. Here's how to do it:

  • Step 1: Go to iCloud.com on your computer or another iOS device and sign in with your Apple ID.

  • Step 2: Click on "Find My iPhone" and select "All Devices" from the top corner of the browser, then select your iPhone.

  • Step 3: Now click on "Erase iPhone" to wipe out all data along with passcode. Then you can choose either restore iPhone from a backup or set it up as new.

erase iphone from icloud

4. Remove iPhone Passcode without iTunes/iCloud

It will be much difficult if "Find My iPhone" is turned off previously or you fail to remove the screen lock with iTunes restore solution. In this case, FoneGeek iPhone Passcode Unlocker is persuaded to use. It is an easy to use tool to unlock iPhone without passcode. What makes the program more powerful is that it could also be regarded as the repair tool to fix any issues related to iOS system error. Let's check the core features of FoneGeek iPhone Passcode Unlocker:

  • One click to unlock disabled/locked iPhone without iTunes or iCloud. No password required.
  • In addition to removing screen passcode, FoneGeek also enables to bypass iCloud account without entering the password.
  • Unlike iTunes restore, your iPhone data will not be damaged after the unlocking process.
  • Fully compatible with all iPhone, iPad and iPod Touch models, even the latest iOS 15 and iPhone 12 are supported.
  • It has the highest success rate to unlock iPhone and fix iOS issues is guaranteed.
  • Highly recommended by CNET, Software.Informer, Filehorse, JustWebWorld, iGeekPhone and many other media sites.


Step 1: Visit the product page or click the download button above to have the FoneGeek application downloaded and installed on your computer. After running it, click on "Unlock Screen Passcode".

unlock screen passcode

Step 2: Attach the locked iPhone to your computer using an original USB cable. Then follow the on-screen instructions to put the device into DFU/Recovery mode.

enter dfu mode

Step 3: After proper connection, the device information will be detected by the program. Verify the details and choose proper firmware and pick "Download" button.

download firmware

Step 4: The unlock process will get started after that. Once the whole process is over, your iPhone passcode will be successfully removed.

start to unlock

unlock ios screen

5. Contact Apple Support

If you're still having passcode problems with your iPhone, you can contact Apple's customer support team for help. You can make a call, chat online, or visit a local Apple Store and explain the issue you're experiencing. Apple will provide support and help you fix iPhone passcode not working problem.


The above 5 solutions could help you easily overcome the issue of iPhone12/11 passcode not working in 2021. Even though the passcode could be retrieved or removed with these tips, it is still advisable to back up your iPhone passcode and data regularly to avoid such troublesome issues again.

Edwin J. Parke
Wednesday on Apr 10, 2019, 11:16:37 GMT / Post By Edwin J. Parke to Unlock iPhone

As a professional writer who is interested in technology, Edwin J. Parke has helped thousands of users by offering various tips to solve their problems.

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