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7 Tips & Tricks to Fix "Apple ID Sign Out Not Available" Issue

Have you ever had the “Sign out is not available due to restrictions” issue when you tried to sign out of Apple ID from your old iPhone? It seems to appear for no apparent reason. And when it does, it’s not fun. It can be quite frustrating if this happens on a regular basis. This article will give you all the necessary details you need to fix the issue!

Why Is iPhone/iPad Sign out Not Available due to Restrictions

This error can appear in different ways – the sign-out button can be greyed out, the verification procedure keeps failing every time you try to sign out, or the device is currently restoring a backup and cannot sign out.

This notification pops up most likely due to  the following reasons:

  • you previously enabled the screen timer, which limits the use of the device,
  • you might have locked this setting with a screen time password.

If you did any of the options listed above, your iPhone/iPad would display the errors below.

  • the device is restoring a backup and can not sign-out
  • grayed out sign-out button
  • a verification error while signing out
  • repetitive loop of sign-out

Of course, solving this issue is not straightforward, but there are numerous ways to solve it. Read on to find out.

How to Fix Sign out Not Available Due to Restrictions?

There are numerous ways to solve "sign out is not available due to restrictions" issue. All you need is to apply each one and see which works. This implies that while the problem can be solved in different ways, you need only use one. You might have to try different solutions before it gets solved.

Turn off the Screen Time

The first option is simple – all you need to do is to turn off the screen time feature. To disable your device's screen time feature, follow the procedures outlined below:

  • Open the Settings application on your iPhone or iPad.
  • Next, select "Screen Time", scroll down to "Turn Off Screen Time" and select it.
  • You will be asked for your screen time passcode. Enter it, and voila! The issue is resolved instantly.

turn off screen time passcode

Check Mobile Device Management (MDM) Profile

Probably you own an iPad or iPhone given to you at work or school. Devices of these sorts most likely have MDM profiles pre-installed, i.e., before it gets to you. These MDM profiles can block a device's ability to sign out of that same device.

To check if your device has a Mobile Device Management (MDM) Profile, and disable your device's screen time feature, follow the procedures outlined below:

  • Go to Settings on your iPad or iPhone.
  • Select General, then Profiles.

remove profile

This page will help you determine if any MDM profiles (or any profiles at all) are logged in.

NoteNote
However, you need to be aware that deleting any MDM profiles might cause some apps and features to stop working on your iPad or iPhone. Ensure you meet with your company or school technical staff before going through this method.

Check the iCloud Backup

Sometimes, the "sign out is not available due to restrictions on iPhone" issue happens because your iCloud backup is still on. If you find yourself here, you can choose one of two ways: cancel the restore backup process or let it get completed.

Here are the steps to follow:

  • Open the Settings app on your device.
  • Select the (your name) option.
  • Then, open the iCloud Backup option.

This is where you decide whether to allow the process to be completed or cancel the process and try to sign out of the Apple ID.

Restart Your Device

If the sign-out is still not available due to restrictions, rebooting your device is another option, as rebooting any device, not just Apple devices, can resolve most difficulties. The steps to restart iPhone devices (it varies for different products under the brand) are shown below:

Reboot iPhone 13, 12, 11, or X with the following steps:

  • Hold down the volume and side buttons simultaneously until you see the power-off slider.
  • Move the slider and wait about 30 seconds till your device goes off.
  • Hold the side (power) button to turn the device on until the Apple logo appears on the screen.

Reboot iPhone SE, 8, 7, or 6 with the following steps:

  • Hold down the side (power) button until the power-off slider appears on the screen.
  • Move your slider to the right and wait about 30 seconds for your device to go off.
  • Hold the side (power) button to turn the device on until the Apple logo appears on the screen.

Reboot iPhone 5, SE, and previous models with the following steps:

  • Hold down the top button until the power-slider displays on the screen.
  • Drag the slider to switch off the gadget after 30 seconds.
  • Then, hold down the top button to restart it until the Apple logo appears on the screen.

restart iphone

After turning on your iPhone, log out of the device again. This should resolve the ‘Apple iPad sign-out is not available due to restrictions’ issue.

Turn off the Restrictions

The “Sign Out is Not Available Due to Restrictions” notification can also come up due to certain restrictions being activated on your Apple device. Fortunately, you can deactivate these restrictions directly from the settings menu, although it does not follow the same process for different device versions. Below are the steps to follow:

For devices using iOS 12 or later:

  • Open the Settings app.
  • Click on “Screen Time”.
  • Select the “Content and Privacy Restrictions” option.
  • Disable the first option on the list.

content and privacy restrictions

For devices using iOS 11 or earlier:

  • Open the Settings app.
  • Select “General”.
  • Select the “Restrictions” option.
  • Select the “Accounts” option.
  • Select “Allow Changes”.

iphone restrictions account

Update iOS System Version

In certain situations, an Apple device having an older version of iOS can sometimes bring a slew of problems. As a result, Apple recommends that you update your iOS system regularly. Below are the steps to follow to check if you have the most recent iOS software on your Apple device:

  • Open the Settings app on the device.
  • In the Settings menu, select General.
  • Then, click Software Update.

update ios

You will find the details of the software version your device is currently running. If you're not running a recent software version, kindly update it.

Remove Apple ID from iPhone with Screen Time

Some external apps can be used to solve problems on your Apple device. FoneGeek iPhone Passcode Unlocker. is one such app. It is an ideal tool to remove Apple ID as well as the screen passcode in one go. Below are the steps to follow when using SD iPhone Unlocker:

   

  • Download the recommended program for free on your PC or Mac.
  • Start the recommended application and navigate to the Unlock Apple ID area.

unlock apple id

  • Using a USB cord, connect your iPad or iPhone to the PC using an USB cord.
  • Select the Start Unlock option to unlock your Apple ID and eliminate the Apple ID sign out is not available due to restrictions issue.

start unlock apple id

When your iPhone boots up, it will prompt you to enter your Apple ID. Note that your previous Apple ID has now been deactivated, which means you may now sign in with another Apple ID. After changing the Apple ID, you can restore your data from the most recent backup.

Conclusion

If you are facing the "sign out is not available due to restriction" issue, this article offers you helpful suggestions to solve it! It features more than 5 options you can consider, so whatever option you choose will surely eliminate that sign out is not available due to restriction dialog box and restore your iPhone to its original status.

Joan J. Mims

Joan J. Mims is interested in researching all tips about iPhone, iPad and Android. He loves to share useful ideas with all users.

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