7 Ways to Fix Apple ID Sign Out is Not Available Du to Restrictions

User Concern

“I got a new iPhone 15 Pro and when I completed the setup, an error happened: I could not sign out of my main Apple ID due to restrictions. Any help appreciated.”

Have you encountered the "Sign out is not available due to restrictions" error when trying to sign out of your Apple ID on your iPhone or iPad? This usually happens when your account is restricted by the Screen Time feature.

If you enabled Screen Time yourself, you can disable it to sign out without issues. However, you'll need your Apple ID and password to remove or change the Screen Time passcode. This guide will walk you through managing and turning off Screen Time restrictions on your iPhone or iPad.

What Does "Sign Out is Not Available Due to Restrictions" Mean?

This message appears when Screen Time restrictions are enabled on your account. When active, your Apple ID will be grayed out in Settings, preventing you from signing out or accessing your account details.

To sign out, you’ll need to allow account changes or turn off Screen Time completely. However, you'll need your Screen Time passcode to make these changes. If your device is managed by a parent, employer, or teacher, you may need their help to remove the restriction.

Why Can't I Sign Out of My Apple ID Due to Restrictions?

There are several reasons why the "Sign Out" option may be unavailable on your device:

• If you’ve set up a passcode for Screen Time, your Apple ID is locked, preventing you from signing out unless you remove the passcode.
• Even without a Screen Time passcode, restrictions may still prevent Apple account changes, including signing out.
• If your iPhone or iPad is provided by your school, workplace, or a parent, it may have restrictions preventing sign-out.
• Some third-party apps also allow parents to block Apple ID sign-out and other account changes.
• In rare cases, a bug in iOS can cause the "Sign Out" button to be grayed out.

How to Fix Sign Out is Not Available Due to Restrictions?

No matter the cause of the "Sign Out Not Available Due to Restrictions" issue, the solutions below can help you resolve it easily.

Turn Off Screen Time

If Screen Time is restricting your ability to sign out of your Apple ID, you need to turn it off. Follow these steps below:

1. Open the Settings app on your iPhone or iPad. Scroll down and tap Screen Time.
2. Select Change Screen Time Passcode, then choose Turn Off Screen Time Passcode.
3. Enter your Screen Time passcode when prompted.
4. Next, scroll to the bottom and tap Turn Off Screen Time, then confirm your choice.
5. Return to the Apple ID section in Settings, and you should now see the Sign Out option available.

Change Content & Privacy Restrictions

Screen Time's Content & Privacy Restrictions include an option that controls Apple account changes. If this setting is set to "Don't Allow," the Sign Out button will be disabled. Fortunately, you can modify these settings to restore access. Here's how:

• Open Settings and tap Screen Time. Select Content & Privacy Restrictions.
• Ensure the toggle is turned on (green); otherwise, you won't be able to modify the settings.

• Scroll down and tap Account Changes. If it's set to Don't Allow, switch it to Allow to enable Apple ID sign-out.

Check Mobile Device Management (MDM) Profile

If you have an iPad or iPhone provided by your workplace or school, it likely has an MDM (Mobile Device Management) profile installed before it was given to you. These MDM profiles can prevent you from signing out of your Apple ID on the device. Here's how to check for and remove the MDM profile on your iPhone:

1. Open Settings and go to General. Tap on VPN & Device Management.
2. If an MDM profile is listed, tap on it and select Remove Profile.
3. Once the MDM profile is removed, the issue preventing you from signing out of your Apple ID will be resolved.

Note

However, be aware that removing any MDM profiles could cause certain apps or features to stop functioning on your iPhone or iPad. It's a good idea to consult with your company's or school's IT staff before proceeding with this method.

Update iOS to the Latest Version

If you're still facing the "sign out is not available due to restrictions" issue on your iPhone, updating the device's software might fix the problem. Software updates are designed to address bugs or glitches that can lead to such issues. Here's how you can update your iPhone:

1. Open the Settings app on your iPhone. Scroll down and tap on General.
2. Select Software Update from the available options.
3. If an update is available, just tap Download and Install.

How to Sign Out of Apple ID Even with Restrictions?

Factory Reset Your iPhone (Data Loss)

Performing a factory reset will remove your Apple ID from the device, returning it to its original factory settings. This process will effectively sign you out of your Apple ID, making your iPhone function like a brand-new device. Keep in mind that a factory reset will erase all data from your device.

• Open the Settings app on your iPhone.
• Tap General, then select Transfer or Reset iPhone.
• Tap Erase All Content and Settings and enter your passcode when prompted.
• After the iPhone resets to its default settings, you can sign in with a new Apple ID.

Remove Apple ID without Password (No Data Loss)

If you've forgotten your Screen Time passcode or Apple ID password,, you can consider using FoneGeek iPhone Passcode Unlocker. This tool is perfect for removing both your Apple ID and screen passcode in one go.

This tool works on iOS 18 and earlier, letting you turn off Screen Time without a passcode. It also helps sign out of your Apple ID without losing any data. If you're facing passcode issues, like an unavailable or disabled iPhone, it can unlock the device quickly - no technical skills required!

Here’s how to fix the "Apple ID sign out is not available due to restrictions" issue using FoneGeek iPhone Passcode Unlocker:

• Download and install the FoneGeek program on your PC or Mac for free. Launch the tool and choose the Unlock Apple ID section.

• Connect your iPhone or iPad to the computer using a USB cable and wait for the program to detect the device.
• Click on the Start Unlock button to remove the Apple ID restrictions and resolve the issue.

Contact Apple Support

If you're the owner of the device and Apple ID and still can't sign out, your final step is to reach out to Apple Support. Simply go to the Apple Support contact page, choose your device, select a relevant topic, and then you can either chat with or call a support representative for assistance.

Conclusion

In this guide, we’ve provided effective solutions to help you resolve the Apple ID sign out is not available due to restrictions issue. If you've forgotten your Screen Time passcode or are having trouble accessing your device, FoneGeek iPhone Passcode Unlocker can help you quickly remove the Apple ID passcode and other passwords. Download it for free and give it a try! If you have any questions, feel free to leave a comment below.