"I dropped my iPhone X and smashed the screen, after putting it in to get the screen replaced, apparently they found the motherboard to be damaged - the iPhone still works and loads, however, the touch screen function will no longer work... So the problem i now face is that i can't enter my pass code (which i know) in order to complete a backup, etc... Last back up was 3 weeks ago, so this doesn't really help me...Any help or advice would be much appreciated.Thanks!"
This issue has cropped up a lot for most iPhone and iPad users. The iPhone is dropped on the floor and the screen is broken. The bad news is that the screen is not responsive so you cannot enter the password to unlock the broken iPhone. Basically, the question is how to unlock iPhone with broken screen. Don't fret, it is not hard to deal with this issue. You shall be able to have access to the iPhone again and get data off the broken device after learning the tips in this article.
You are not the only person whose iPhone is locked with broken screen. Statistically, there are nearly hundreds of users encounter this issue everyday. Since the screen is broken and not responsive any longer, you will need to use some 3rd-party software to help you unlock the device. If you are looking for such an unlock tool, then FoneGeek iPhone Passcode Unlocker will be your good helper.
How to Unlock iPhone without Password with FoneGeek iOS Unlock
Step 1. Download the free trial of FoneGeek iPhone Passcode Unlocker on a computer that you have access to. After the download and installation, choose the mode of "Unlock Screen Passcode".
Step 2. Plug the iPhone with broken screen into the computer using Apple's original USB cable.
Step 3. If the device is not successfully connected, then follow the instructions to put the device into DFU mode and the program will detect the broken device.
Step 4. After the device is detected, click on "Download" button and the unlock tool will start to download the firmware package to unlock the device.
After the download process is completed, tap on "Start Unlock" and the device will be unlocked. You can now use another tool to get data off the iPhone.
If you have ever connected your iPhone with iTunes installed on your computer and click "Trust", you will not need to unlock the device first then make the device detected by iTunes. In other words, iTunes will auto detected your device even if the screen is broken. Here is how to unlock iPhone with broken screen via iTunes.
Step 1. Connect the iPhone with broken screen to the computer which installed the iTunes that you have synced with your iPhone before.
Step 2. Generally, iTunes will run automatically when the device is plugged. You will not be asked to enter the passcode or trust the computer.
Step 3. If the feature of "Prevent iPods, iPhones, and iPads from syncing automatically" is not ticked, the iTunes will automatically back up your iPhone data.
Step 4. After the backup process is finished, tap "Restore iPhone" and select the latest backup to restore to your disabled iPhone.
Step 5. After that, the device will reboot and be reset as a new one. You can now have access to the device again and follow the guides on the screen to reset your iPhone.
However, some users may also complain that they have never trusted their broken devices with a computer before. Then you can use this approach to unlock iPhone with iTunes.
Step 1. Connect your device with computer and then launch iTunes.
Step 2. Now force restart the device. The steps to restart an iPhone vary from different device models.
For iPhone 8 and later models: Hold the Volume up button and instantly release it. Hold the Volume down button and instantly release it. Next, hold and press the side button until "Connect to iTunes" icon disappearing on the screen.
For iPhone 7 (Plus): Keep pressing the Power button and Volume down button at the same time until you see the "Connect to iTunes" icon appears.
For iPhone 6s and easier models: Press and hold the Power button and the Home button at the same time until the device is entering the recovery mode.
Step 3. When the device is connected with iTunes, a window will pop up. Click "Restore" and iTunes will restore the newest backup to your iPhone.
After the restoring, the device will be reset to default settings.
If Find My iPhone is enabled on your iPhone before the screen is broken, you can completely erase the data including the passcode via the feature of "Erase iPhone". The steps below will guide you to unlock iPhone with broken screen via this feature.
Log into the iCloud website with the iCloud account on a computer or another accessible iOS devices.
After logging in, tap on "Find iPhone" option and choose your iPhone from the list of all devices.
After selecting the device, click "Erase iPhone" and the data and password will all be erased at once.
The 4 solutions above are all the possible ways to unlock iPhone with broken screen. The 1st solution guarantees the 100% success rate to unlock iPhone without erasing al the data while the other solutions will erase everything on iPhone and are not 100% useful. That's also the reason why we recommend FoneGeek iPhone Passcode Unlocker most. If your iPhone screen is broken and not responsive for hardware issues, you are best to take the device to official Apple store to have it repaired.
By Edwin J. Parke
Posted on May 05, 2019, 10:08:27
As a professional writer who is interested in technology, Edwin J. Parke has helped thousands of users by offering various tips to solve their problems.