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How to Unlock iPhone with Unresponsive Screen - 6 Ways

DoubtUser Concern

“My touch screen has white lines on the right side and the screen doesn't respond. Is there any way to unlock an iPhone with a non-responsive touch screen? Or back it up without unlocking it?”

It can be very difficult to access and use an iPhone whose screen is unresponsive and most people will rightfully worry that the device may no longer be useful to them. But whether the iPhone's screen is unresponsive due to physical damage or a software malfunction, you may want to find a way to unlock the device to safeguard the data on it.

The following are just some basic fixes you can try when the iPhone screen is unresponsive:

  • Remove any screen protectors and guards.
  • Clean your iPhone screen and make sure there is no dirt, dust or oil.
  • Clean your hands and not wear gloves when touching the device.
  • Restart your iPhone with physical buttons as you usually do.

If none of the above tips works to unlock your iPhone, don't worry, here we came up with several working solutions. In the article, we will share you 6 ways you can try to unlock iPhone wth unresponsive, broken, or crashed screen. Then you're able to access and use your iPhone as ususal.

unlock iphone

To save your time, we made a comparison of the 6 ways for you to choose the most effective way for you:

SolutionsSuccess RatePhone SecurityFind My iPhone
FoneGeek98%100% SafeOn/Off
Hard Reboot30%May cause issuesOff
Siri20%May cause issuesOn/Off
Keyboard80%May cause issuesOn/Off
iCloud50%Data loss. May cause issuesOff
iTunes60%Data loss. May cause issuesOff

Way 1: 100% Working Solution to Unlock iPhone with Unresponsive Screen

The best way to unlock an iPhone with an unresponsive screen it to use a professional unlock tool and the best one is FoneGeek iPhone Passcode Unlocker. It can easily and quickly unlock the iPhone passcode even when the device is broken or unresponsive. Whether you screen passcode is 4-digit/6-digit passcode, Touch ID or Face ID, the program can bypass the screen lock in a few simple steps. It is very easy to use and compatible with all iOS devices, including the latest iPhone 15/14/13/12//12 Pro (Max) running on iOS 17.

  • Remove various locks from disabled iPhone/iPad with unresponsive screen.
  • Remove Apple ID from iPhone/iPad and the previous Apple ID will not be affected.
  • Highly recommended by top-rated media sites, such as iGeekPhone, JustWebWorld, iLounge, etc.
  • Supports all iOS devices including iPhone 15/iPhone 15 Pro and iOS 17.
  • 100% secure to use, no risks when using this software.


To unlock an iPhone with unresponsive screen, download and install FoneGeek iPhone Passcode Unlocker on your computer and then follow these simple steps:

Step 1: Open this iPhone unlock tool on your computer and then click the option of "Unlock Screen Passcode".

unlock screen passcode

Step 2: Connect the iPhone with unresponsive screen to the computer and let the program to automatically detect the device.

connect ios device

If the software fails to recognize the iPhone, you can follow the on-screen instructions to boot the device into DFU mode or Recovery mode.

enter dfu mode

Step 3: Once the device is detected, you will need to download the correct firmware for the device. Ensure all information about the device is correct and then click "Download" to continue.

download firmware

Step 4: When the download is complete, click on "Start to Unlock" to begin bypassing the screen lock from the iPhone with responsive screen.

start to unlock

successfully unlock screen passcode

In a few minutes, iPhone Passcode Unlocker will remove the screen passcode and you can access the device again.

Way 2: Unlock iPhone with Unresponsive Screen via Hard Reboot

A hard reboot is one of the best solutions to try when your iPhone is unresponsive because of a minor software issue. To hard reboot the iPhone, follow these simple procedures depending on your device's model:

  • For iPhone 6 and earlier models: Hold both the Home and Sleep/Wake button together until the Apple Logo appears on the screen.
  • For iPhone 7 and iPhone 7 Plus: Hold down the Volume Down and the Sleep/Wake buttons together until the Apple logo appears.
  • For iPhone 8 and newer models: Press and quickly release the Volume Up button, press and quikcly release the Volume Down button, then press and hold the Side button until the Apple logo appears.

hard reboot iphone

Way 3: Unlock iPhone with Unresponsive Screen Using Siri

You might also be able to unlock an iPhone with an unresponsive screen using Siri. Here's what you can do:

  1. Hold the Home button to turn on Siri and tell Siri to "Turn on VoiceOver".
  2. Now press the Home button again to go to the main unlock screen.
  3. Swipe right/left until "Slide to Unlock" is selected and then double-tap to access the passcode page.
  4. Swipe right/left to highlight the correct keys on the keyboard and then double tap to select each one.
  5. When you've entered the passcode, swipe to highlight done/enter and double tap to submit the passcode.

turn on voiceover

If you manage to get the passcode right, the device will be unlocked.

Way 4: Unlock iPhone with Unresponsive Screen Using Keyboard

Another trick to unlock iPhone with unresponsive screen is using an external keyboard. This method works well with any Apple devices that support external keyboard. Here's how to do it:

  • Connect the keyboard to your iPhone via OTG and then press the power button.
  • Hit any key on the connected keyboard to bring the passcode entering screen.
  • Now entering the password directly from the keyboard to unlock the iPhone.


After unlocking, you can connect your iPhone with iTunes to make a backup copy or back up data directly via iCloud in Settings.

Note: This method doesn’t work for deices running iOS 11.4.1 or later since Apple requires a passcode for new USB devices.

Way 5: Restore and Unlock iPhone with Unresponsive Screen Using iTunes

If you have ever synced your iPhone with iTunes and have the device trusted your computer before, you can easily restore and unlock iPhone with unresponsive scree directly through iTunes.

  • Connect your iPhone to the computer which you have previously synced and launch iTunes.
  • Once iTunes has detected your iPhone, click on the device icon and go to the "Summary" tab.
  • Click on "Restore iPhone". In the pop-up message, click "Restore"again to reset the device to the factory settings.

restore iphone via itunes

Note: This method ends up bringing your device back to factory reset, which means the data will be deleted from iPhone.

Way 6: Remotely Unlock iPhone with Unresponsive Screen via iCloud

You might also be able to unlock an iPhone with an unresponsive screen via iCloud if you have enabled "Find My iPhone" option. Follow these simple steps to do it:

  • On any browser, go to icloud.com and then sign in to your account.
  • Tap on "Find iPhone" and select the device with the unresponsive screen under "All Devices".
  • Select "Erase iPhone". This will erase all the data on the device including the passcode, thereby unlocking the iPhone.

erase iphone from icloud


Being able to unlock your iPhone when the screen is unresponsive is a very valuable skill. It enables you to safeguard the data on the device as you attempt to find the right solution for the screen problem. We hope the solutions above will be helpful to you in your situation.

If the screen is cracked or damaged, FoneGeek iPhone Passcode Unlocker can also unlock the device as long as the iPhone system is working normally. But we advise you to take the device to an authorized Apple repair center to determine the extent of the damage.

Joan J. Mims

Joan J. Mims is interested in researching all tips about iPhone, iPad and Android. He loves to share useful ideas with all users.

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