How to Unlock an iPhone with Unresponsive Screen 

It can be very difficult to access and use an iPhone whose screen is unresponsive and most people will rightfully worry that the device may no longer be useful to them. But whether the iPhone’s screen is unresponsive due to physical damage or a software malfunction, you may want to find a way to unlock the device to safeguard the data on it.

In this article, we are going to share with you some of the things you can try to unlock iPhone with unresponsive screen, broken screen, or crashed screen. Then you’re able to access and use your iPhone as usual.

Part 1. 100% Working Solution to Unlock iPhone with Unresponsive Screen

The best way to unlock an iPhone with an unresponsive screen it to use a professional unlock tool and the best one is FoneGeek iPhone Passcode Unlocker. It can easily and quickly unlock the iPhone passcode even when the device is broken or unresponsive. Whether you screen passcode is 4-digit/6-digit passcode, Touch ID or Face ID, the program can bypass the screen lock in a few simple steps. It is very easy to use and compatible with all iOS devices, including the latest iPhone 12/11/11 Pro running on iOS 14/13.


To use FoneGeek iPhone Passcode Unlocker to unlock an iPhone with unresponsive screen, download and install the program on your computer and then follow these simple steps:

Step 1: Open this iPhone unlock tool on your computer and then clickthe option of "Unlock Screen Passcode".

unlock screen passcode

Step 2: Connect the iPhone with unresponsive screen to the computer and let the program to automatically detect the device.

connect ios device

If the software fails to recognize the iPhone, you can follow the on-screen instructions to boot the device into DFU mode or Recovery mode.

enter dfu mode

Step 3: Once the device is in DFU/Recovery mode, you will need to download the correct firmware for the device. Ensure all information about the device is correct and then click "Download" to continue.

download firmware

Step 4: When the download is complete, click on "Start to Unlock" to begin bypassing the screen lock from the iPhone with responsive screen.

start to unlock

successfully unlock screen passcode

In a few minutes, iPhone Passcode Unlocker will remove the screen passcode and you can access the device again.

Part 2. More Useful Tips to Unlock iPhone with Unresponsive Screen

The following are just some of the other things you can try when the iPhone screen is unresponsive:

Hard Reboot iPhone

A hard reboot is one of the best solutions to try when your iPhone is unresponsive because of a minor software issue. To hard reboot the iPhone, follow these simple procedures depending on your device’s model:

  • For iPhone 6 and earlier models: Hold both the Home and Sleep/Wake button together until the Apple Logo appears on the screen. 
  • For iPhone 7 and newer models: Hold down the Volume Down and the Sleep/Wake buttons together until the Apple logo appears. 

hard reboot iphone

Clean iPhone Screen 

Dirt, dust and some oil on the screen can cause the screen become unresponsive. It is therefore a good idea to clean your iPhone screen. Use a soft cloth that is unlikely to damage the screen in any way. But be thorough in your cleaning of your device, removing everything that could interfere with the device’s ability to respond to touch. Remove any screen protectors and guards before cleaning and don’t forget to clean your own fingers before touching the device. 

clean iphone screen

Unlock iPhone Using Siri

You might also be able to unlock an iPhone with an unresponsive screen using Siri. Here’s what you can do:

  • Step 1: Hold the Home button to turn on Siri and tell Siri to “Turn on VoiceOver”.
  • Step 2: Now press the Home button again to go to the main unlock screen.
  • Step 3: Swipe right/left until “Slide to Unlock” is selected and then double-tap to access the passcode page. 
  • Step 4: Swipe right/left to highlight the correct keys on the keyboard and then double tap to select each one.
  • Step 5: When you’ve entered the passcode, swipe to highlight done/enter and double tap to submit the passcode. 

turn on voiceover

If you manage to get the passcode right, the device will be unlocked. 

Remotely Unlock iPhone with Unresponsive Screen via iCloud

You might also be able to unlock an iPhone with an unresponsive screen via iCloud. Follow these simple steps to do it:

  • Step 1: On any browser, go to and then sign in to your account.
  • Step 2: Tap on “Find iPhone” and select the device with the unresponsive screen under “All Devices”.
  • Step 3: Select “Erase iPhone”. This will erase all the data on the device including the passcode, thereby unlocking the iPhone. 

erase iphone from icloud

What If iPhone Screen Crashed?

If the screen is cracked or damaged, iPhone Passcode Unlocker can also unlock the device as long as the iPhone system is working normally. But we advise you to take the device to an authorized Apple repair center to determine the extent of the damage. 


Being able to unlock your device when the screen is unresponsive is a very valuable skill. It enables you to safeguard the data on the device as you attempt to find the right solution for the screen problem. We hope the solutions above will be helpful to you in your situation. If you have any questions, don’t hesitate to ask.


By Joan J. Mims

Posted on Nov 11, 2019, 19:41:55

Joan J. Mims is interested in researching all tips about iPhone, iPad and Android. He loves to share useful ideas with all users.